Card Dealer

Elk Valley Casino•Crescent City, CA

110d

About The Position

The Card Dealer deals poker, blackjack, and other card games offered by the casino, following established operating procedures, rules, and policies. The role provides prompt, friendly customer service and an entertaining gaming experience while maintaining a neat, clean, and well-groomed appearance. The dealer must know the casino’s card-game policies and procedures, handle game transactions accurately, and help maintain a safe and fair gaming environment. The position requires effective communication, customer service, mathematical, and problem-solving skills. Applicants must have a high school diploma or GED, or related experience or training, and must qualify for and maintain an Elk Valley Rancheria Gaming license. Required trainings are offered after employment and must be completed within the applicable training schedule. The work involves standing and walking, handling cards and equipment, and working in a moderately noisy, smoke-filled environment and under stressful situations.

Requirements

High school diploma or GED; or one to three months of related experience and/or training; or an equivalent combination of education and experience.
Ability to read and comprehend complex instructions, correspondence, memos, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write communicative correspondence and present information effectively in one-on-one and small-group situations.
Ability to apply fractions, percentages, ratios, and proportions to practical situations and calculate amounts such as discounts, tips, and cash-transaction returns.
Ability to solve practical problems and interpret written, oral, diagrammatic, or scheduled instructions in situations with limited standardization.
Must qualify for and maintain an Elk Valley Rancheria Gaming license.
Must complete required post-employment training within the training schedule timeframe, including Title 31, sexual harassment prevention, hazard communication, Responsible Beverage Service (RBS), cyber security, bloodborne pathogens, safety orientation, and office ergonomics.
Must demonstrate attendance and punctuality, effective communication, ethical conduct, motivation, adherence to policies and procedures, accuracy, safety and security awareness, teamwork, and listening and clarification skills.
Must be able to work under stressful situations and in a smoke-filled environment.
Must be able to stand, walk, use hands to handle objects, talk, and hear regularly; reach frequently; and occasionally sit, stoop, kneel, crouch, or crawl.
Must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Must have close, distance, and peripheral vision, depth perception, and the ability to adjust focus; may use prosthetics that enable adequate vision and hearing.
No computer skills are necessary.

Responsibilities

Provide prompt, friendly customer service by smiling, addressing customers by name, and attending to their needs.
Provide guests with an entertaining gaming experience and contribute to an enriching work environment for the team.
Encourage players to sit at the table and play.
Know and follow policies and procedures pertaining to the card games offered by the casino.
Maintain a neat, clean, and well-groomed appearance.
Deal cards efficiently, including dealing the appropriate number of cards to players.
Play house hands from behind the gaming table.
Check players’ bets and receive cash wagers.
Compare players’ hands with the house, determine the winner, announce the result, and begin a new game.
Exchange money for chips used in games.
Inspect cards and gaming equipment for compliance with gaming standards.
Compute players’ winnings and losses.
Answer questions about game rules and variations.
Watch for scammers or cheaters and have them removed from the table if necessary.
Notify the Pit Supervisor of irregularities.
Resolve disputes or arguments by consulting the supervisor on duty.
Prepare collection reports for submission to supervisors.
Complete required post-employment training within the training schedule timeframe.