Dealer

Twenty-Nine Palms Band of Mission Indians•Coachella, CA

1d•Onsite

About The Position

The Dealer conducts gambling table games, including games offered at Spotlight 29 and Tortoise Rock Casino. The role is also responsible for delivering the Five Star Experience to guests and Team Members by following the organization’s Mission Statement, Service Promise, and department service standards: Welcoming, Proactive, Seamless, Personalized, and Valued. The position handles game transactions, pays winning bets and collects losing bets, follows game-protection procedures, and helps protect casino assets. Dealers maintain communications with supervisors, support the integrity of casino promotions, keep the Table Games area neat and inviting, and comply with applicable internal controls and Title 31 requirements. The position has no supervisory responsibilities. Work may take place at multiple locations and in gaming facilities that may operate around the clock. The employee must be flexible to work any hours, weekends, and holidays, and be available for emergency calls 24/7.

Requirements

High school degree or GED.
One to three months of related experience and/or training, or an equivalent combination of education and experience.
Must pass periodic random drug screens.
Must pass a background suitability investigation.
Must obtain a Tribal Gaming License.
Must obtain all other applicable certifications and licenses.
Must provide proof of eligibility to work in the United States within 72 hours of employment.
Must be flexible to work any and all hours, including weekends and holidays, and be available for emergency calls 24/7.
Must be able to meet the stated physical demands, including occasionally lifting up to 25 pounds and pushing or pulling up to 50 pounds.

Responsibilities

Conduct gambling table games offered at Spotlight 29 and Tortoise Rock Casino.
Deliver the Five Star Experience to guests and Team Members by following the Mission Statement, Service Promise, and department service standards.
Provide outstanding customer service to guests and employees.
Perform currency and check changes at the gaming table.
Accurately pay winning bets and collect losing bets.
Follow established policies and procedures, including game-protection procedures.
Physically handle and verify the accuracy of the table bank, fills, and credits.
Protect casino assets.
Maintain excellent communications with supervisors and above.
Comply with Title 31 requirements.
Maintain the integrity of Table Games promotions.
Keep the Table Games area neat, clean, organized, and inviting.
Develop, maintain, and nurture a positive work environment.
Ensure compliance with Minimum Internal Control Standards (MICS) and Tribal Internal Control Standards (TICS).
Present a positive image of the Tribal organization to guests and vendors and assist them as required.
Follow safety policies and procedures and attend scheduled safety meetings and training.
Perform other duties as assigned.