Car Wash Attendant - Moo Moo Express Car Wash

Express Wash Concepts•Marysville, OH
•Onsite

About The Position

As a Team Member at Moo Moo Express Car Wash, you will provide exceptional customer service and support sales by engaging potential customers, presenting monthly unlimited car wash packages, and upselling products to existing customers. The role includes educating customers about the Unlimited Wash Club, welcoming customers, engaging with them before and after their wash, and ensuring satisfaction. You will perform quality-control checks, follow safety protocols and standard operating procedures, address customer concerns calmly, operate basic retail equipment, learn the wash process and equipment, and perform other assigned related duties. The position offers a starting wage of $15.00 per hour and opportunities for advancement and development.

Requirements

  • High school diploma or equivalent, or current enrollment.
  • Ability to work flexible hours, including weekends.
  • Ability to stand and move throughout the site for the entire shift in a fast-paced environment.
  • Ability to work outdoors in all weather conditions.
  • Ability to lift up to 25 pounds consistently and up to 50 pounds occasionally.
  • Positive attitude, willingness to take direction, and professional appearance.
  • Ability to follow safety guidelines and wear required safety equipment.

Responsibilities

  • Provide exceptional customer service and support sales efforts by engaging potential customers, presenting monthly unlimited car wash packages, and upselling products.
  • Educate customers on the benefits of the Unlimited Wash Club.
  • Greet customers and exceed their expectations by creating lasting first impressions.
  • Engage with customers before and after their wash to ensure satisfaction.
  • Perform accurate quality-control checks.
  • Comply with safety protocols and standard operating procedures.
  • Address customer escalations calmly and professionally.
  • Operate basic functional retail equipment, including computers and point-of-sale equipment.
  • Promote memberships when interacting with new customers.
  • Learn the wash process and equipment.
  • Perform other related duties as assigned.

Benefits

  • Pay increases tied to training and skill development.
  • Recognition programs.
  • Ongoing training and professional development.
  • Unlimited Wash Club membership.
  • 50% off retail items.
  • Company-provided uniforms.
  • Paid vacation (per Employee Manual).
  • Opportunities for advancement.
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