Car Rental Sales & Customer Service Representative
About The Position
Budget Avis Car and Truck Rental of Utah is seeking a reliable, customer-oriented team member to support its Murray and Salt Lake City rental operations. The role combines customer service, sales, administrative work, and vehicle coordination. The representative assists customers with rental needs, explains vehicle and protection options, processes contracts and payments, and coordinates with the fleet team to support daily operations. No car rental experience is necessary; paid training is provided. Employment is contingent upon successfully completing applicable background and drug screening requirements.
Requirements
- At least 18 years old.
- Valid driver's license and acceptable driving history.
- No more than two moving violations or at-fault accidents within the past three years.
- Authorized to work in the United States.
- Available to work weekends.
- Strong communication, customer service, and organizational skills.
- Comfortable with sales, computer work, and handling financial transactions.
- Dependable, professional, and willing to learn.
- High school diploma or equivalent preferred.
Nice To Haves
- Experience in retail, sales, hospitality, banking, automotive services, or customer support is beneficial but not required.
Responsibilities
- Help customers with rental reservations, vehicle pickups, returns, extensions, and exchanges.
- Recommend vehicles, upgrades, and optional protection products.
- Prepare rental contracts, process payments, and maintain accurate records.
- Assist customers with insurance replacement rentals and business accounts.
- Answer questions and resolve routine customer concerns.
- Update customer, reservation, and vehicle information in company systems.
- Check vehicle mileage, fuel, and condition during rental transactions.
- Coordinate with fleet personnel regarding vehicle availability and readiness.
- Assist with general branch operations and maintain an organized work environment.
Benefits
- Competitive hourly pay with sales incentives.
- Biweekly paychecks.
- Paid training and onboarding.
- Medical, dental, and vision insurance for eligible employees.
- Paid time off and holiday pay.
- Opportunities for career growth and advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
