Car Rental Customer Service & Sales Representative
About The Position
Budget Avis Car and Truck Rental of Utah is seeking a motivated, reliable team member to support its Cedar City airport rental operations. The position combines customer interaction, sales opportunities, office responsibilities, and hands-on fleet support in a fast-paced environment. The representative assists customers with vehicle reservations, rental agreements, payments, and optional services; helps coordinate vehicle readiness; inspects rental cars; and supports efficient daily branch operations. The locally operated business combines the Budget and Avis brands with a family-owned team environment and offers opportunities to develop customer service, sales, rental administration, and fleet operations skills.
Requirements
- High school diploma or equivalent.
- Strong verbal communication and interpersonal skills.
- Comfort working with customers in a busy airport environment.
- Ability to remain professional and composed when handling challenging situations.
- Self-motivation and ability to work independently.
- Strong attention to detail and accuracy.
- Willingness to work weekends and other scheduled shifts.
- Valid driver's license with a good driving history; no more than two incidents or accidents within the past three years.
- Must be at least 18 years old.
- Must be legally authorized to work in the United States.
- Successful completion of a background check and drug screening is required for employment.
Nice To Haves
- Customer service, sales, retail, hospitality, or rental-car experience.
Responsibilities
- Help customers choose rental vehicles suited to their travel plans and transportation needs.
- Review reservations, prepare rental agreements, and explain rental terms and vehicle policies.
- Present available upgrades, protection products, and additional services based on customer needs.
- Handle payments, answer questions, and professionally assist with customer concerns.
- Maintain accurate rental records and enter transaction information into company systems.
- Inspect vehicles for existing damage and record their condition during check-in and check-out.
- Help prepare rental vehicles for upcoming reservations by checking cleanliness and readiness.
- Communicate vehicle availability and service needs with team members.
- Maintain an orderly rental counter, customer service area, and vehicle work areas.
- Follow established operating procedures and safety guidelines.
- Assist with other branch activities as needed to keep the location operating smoothly.
Benefits
- Competitive hourly wages with opportunities to earn performance-based incentives.
- Health, dental, and vision insurance.
- Paid time off and holiday benefits.
- 401(k) retirement plan with company matching.
- Paid training and ongoing development.
- Opportunities to advance into additional roles within the company.
- Collaborative workplace that values teamwork and customer satisfaction.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
