Rental Sales Representative

Ryder Supply Chain Solutions • Milwaukee, WI

4d • Onsite

About The Position

The Rental Sales Representative acts as the front-line sales agent for vehicle rentals to current lease and commercial rental accounts, prospective commercial rental customers, and consumers with household needs. The role works across Sales, Marketing, Operations, and Asset Management, using strong customer communication and relationship-building skills. It provides broad exposure to the business unit and an opportunity to develop a career in transportation and logistics, with potential advancement based on performance.

The position handles sales and marketing activities, supports the profitability and operations of a rental location, manages fleet utilization and inventory coordination, and maintains customer satisfaction and regulatory compliance. The representative may also serve as an On-Call Representative on a voluntary basis and according to scheduling, and performs other duties as assigned.

Requirements

• High school diploma or GED.
• At least one year of sales experience.
• Strong verbal and written communication skills, including the ability to communicate effectively.
• Goal-oriented, results-driven, assertive, and able to deal with ambiguity.
• High initiative, energy, self-motivation, and self-direction.
• Ability to manage multiple assignments, set priorities, adapt to changing conditions, and focus on multiple projects simultaneously.
• Flexibility and ability to excel in a fast-paced environment.
• Ability to build and maintain professional relationships across organizational levels and with customers.
• Customer-service skills.

Responsibilities

• Handle sales processes for inbound calls and outbound solicitation.
• Execute the business unit's marketing plan and maintain accurate information in the company's marketing database.
• Maximize market rate opportunities and generate rental, lease, and used-vehicle sales leads.
• Maintain and expand relationships with existing customers and grow profitable revenue.
• Coordinate inventory levels to meet customer demand and maximize operational effectiveness.
• Execute sales and marketing initiatives to meet Ryder's market-share objectives.
• Manage the profitability, operations, and asset management of a rental location.
• Coordinate with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction.
• Maintain compliance with company and applicable local, state, federal, and other regulatory requirements.
• Understand marketplace conditions to maximize rental-fleet utilization.
• Ensure satisfaction for internal and external customers and resolve customer concerns, issues, and disputes.
• Build constructive relationships, remain composed in stressful situations, and clearly explain Ryder's products and services.
• Perform the On-Call Representative role on a voluntary basis and as determined by the work schedule.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, and family and parental leave.
• Tax-advantaged 401(k) retirement savings plan with employer match.
• Discount on RyderShares.
• Competitive pay and overtime.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED