Capacity Manager L2

Wipro•Atlanta, GA

About The Position

The Capacity Manager is responsible for capacity management of mid-range systems and infrastructure. The role provides capacity executive summaries to partners and stakeholders, develops data analytics and capacity forecast models, and advises on system and application performance improvements. It involves working across multiple projects with defined performance and capacity deliverables, reviewing technical project documentation for infrastructure impacts, and consulting with affected projects. The role collaborates with support teams to forecast and model performance and capacity for impacted components. During performance testing, the Capacity Manager reviews saturation test results and related artifacts to assess capacity thresholds and limits. The position also supports business-as-usual capacity activities related to audit requirements.

Requirements

  • 5–8 years of experience.
  • Mandatory skill: Dynatrace AIOPS.
  • Risk and regulatory management skills.
  • Information security generalist skills and information security management.
  • Understanding of hardware infrastructure, architecture, and disaster recovery.
  • IT Service Management (ITSM) knowledge.
  • Ability to communicate capacity summaries to partners and stakeholders.

Nice To Haves

  • Understanding of Agile methodologies.
  • Splunk data-mining expertise.
  • Understanding of demand data/BVI concepts.

Responsibilities

  • Manage capacity for mid-range systems and infrastructure.
  • Communicate capacity executive summaries to partners and stakeholders.
  • Provide data analytics and develop capacity forecast models.
  • Advise partners and stakeholders on system and application performance improvements.
  • Participate in multiple projects and deliver performance and capacity outcomes.
  • Review technical project documentation to identify performance and capacity impacts to infrastructure.
  • Provide support and consulting to projects identified as having infrastructure impacts.
  • Work with support teams to develop forecasts and models for performance and capacity of impacted components.
  • Review saturation test results and artifacts to measure and interpret capacity thresholds and limits.
  • Support capacity-related business-as-usual activities associated with audit requirements.

Benefits

  • Medical and dental benefits options
  • Disability insurance
  • Paid time off, inclusive of sick leave
  • Other paid and unpaid leave options
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