Part-time Cannabis Advisor

Verano•Naperville, IL

About The Position

The Cannabis Advisor provides individualized customer service and educational consulting to customers and patients, and may manage patient records. The role helps customers navigate cannabis products and understand their potential wellness uses, without providing medical advice. It operates in a fast-paced retail environment and requires compliance with applicable cannabis laws and regulations.

Requirements

High school diploma or equivalent.
1–2 years of retail or hospitality experience.
Must be at least 21 years of age and comply with all local, state, and company regulations.
Must undergo a criminal background check and obtain appropriate state badging as directed by state ordinances.
Desire to learn about cannabinoids, terpenes, and product application and consumption methods.
Ability to use office equipment, including computers and printers, and software such as Word, Excel, and email.
Ability to learn and understand federal, state, and local cannabis-industry laws and safety regulations.

Responsibilities

Greet customers and patients with a positive attitude and advocate for customer care.
Help customers and patients navigate cannabis products and explain how cannabis may be used as a wellness product.
Build rapport with regular patients and customers to encourage repeat business.
Provide information about cannabis product types, methods, and efficacy without providing medical advice.
Participate in ongoing cannabis education and training.
Support managers and other Cannabis Advisors as needed.
Keep the workstation and storefront clean, organized, and sanitized.
Verify the accuracy of online orders before pickup.
Understand and follow detailed compliance regulations required by local and state laws.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Process transactions at the point of sale and ensure the state-monitored inventory system, such as METRC or BioTrack, accurately reflects available product.
Perform other duties as assigned.