Candidate Experience Coordinator, Contract

MongoDB•Austin, NY

About The Position

The Candidate Experience Coordinator helps create a human, transparent, equitable, and effortless candidate experience by coordinating thoughtful, efficient, and consistent interviews. The role partners closely with recruiters, hiring teams, and interviewers, and may be based in a MongoDB office or remotely in the United States. The position reports directly to the Lead, Candidate Experience.

Requirements

At least 2 years of experience in recruiting coordination, candidate experience, executive assistance, or an HR operations environment.
Experience coordinating complex or multi-stage meetings and interviews.
Strong written and verbal communication skills.
Excellent organization, attention to detail, and ability to manage competing priorities.
Experience using applicant tracking systems (ATS), calendar tools, and communication platforms.
Ability to handle confidential information with discretion.
A customer-focused approach and commitment to providing a positive candidate experience.

Responsibilities

Coordinate high-volume, complex, multi-stage interviews, meetings, and interview panels across global time zones.
Manage interview scheduling end to end, balancing candidate, interviewer, and hiring-team availability.
Maintain accurate calendars, interview plans, candidate records, and communications.
Communicate with candidates in a timely, clear, and professional manner throughout the interview process.
Partner with recruiters, hiring managers, and interviewers to confirm logistics and proactively resolve scheduling challenges.
Use recruiting and scheduling systems to document updates and maintain accurate process information.
Follow established procedures, meet service-level expectations, and escalate issues or exceptions appropriately.