Campus Operations Manager

Robinhood•Menlo Park, CA

1d•Onsite

About The Position

The Campus Operations Manager will manage daily office operations at Robinhood’s headquarters in Menlo Park, California, serving as a key point of contact for employees, vendors, and building management. The role oversees workplace services such as supplies, maintenance, and office programs, and supports events, onboarding activities, office projects, and consistent workplace practices across locations. The position helps maintain a welcoming, organized, and productive workplace through reliable facilities and services and high operational standards. It is based in the Menlo Park office, with in-person attendance expected five days per week.

Requirements

At least 5 years of experience in workplace operations, facilities management, hospitality, or a related field.
Strong interpersonal skills and a passion for creating an exceptional employee experience and fostering workplace community.
Demonstrated experience managing vendor relationships, maintaining service standards, and leading operational improvements.
Ability to independently manage projects, prioritize competing demands, and own initiatives from planning through execution.
Strong problem-solving and decision-making skills, including identifying opportunities, recommending solutions, and following through on results.
Experience coordinating employee events, workplace programs, and initiatives with teams across the company.
Excellent organizational, communication, and time management skills, with strong attention to detail.
Ability to work independently and collaborate effectively with stakeholders in a fast-paced, evolving environment.

Responsibilities

Create a welcoming, engaging, hospitality-driven workplace and serve as a trusted point of contact for employees.
Manage day-to-day campus operations and maintain workplace standards.
Coordinate maintenance, repairs, preventive maintenance, office services, and workplace improvements with property management and internal teams.
Manage vendor relationships and service delivery across facilities, janitorial, food and beverage, and other workplace services; monitor performance and address service gaps.
Lead employee engagement initiatives, events, and campus improvement projects.
Identify opportunities to enhance amenities, streamline processes, and improve the workplace experience.
Collaborate with Workplace Operations, Physical Security, IT, Real Estate, and other stakeholders on campus initiatives, space modifications, employee moves, and evolving business needs.
Support campus budget management, track expenses, and use operational dashboards, employee feedback, and service metrics to evaluate performance and identify improvements.

Benefits

Performance-driven compensation with multipliers for outsized impact, bonus programs, and equity ownership.
401(k) matching.
100% paid health insurance for employees and 90% coverage for dependents.
Access for eligible US employees to invest in a private employee fund providing exposure to Robinhood Ventures funds.
Access to AI tools and continuous AI skill-building.
Flexible lifestyle spending account for wellness, learning, and more.
Employer-paid life and disability insurance.
Fertility benefits.
Mental health benefits.
Company holidays, paid time off, sick time, parental leave, and more.
Catered meals, events, and comfortable workspaces.