Campus Management - Operations Specialist

JLL•San Diego, CA

2d•Onsite

About The Position

JLL is hiring a Campus Management - Operations Specialist to support campus financial operations, program and project coordination, communications, and operational improvement. The role administers financial records, budget data, and management reporting; monitors budgets and reconciles expenses; manages procurement and contract workflows; and maintains controls and records for audit readiness. It also coordinates campus projects, programs, meetings, and events, including schedules, budgets, vendors, logistics, documentation, and stakeholder updates. The specialist manages shared inboxes and distribution lists, prepares and distributes campus communications, and evaluates workflows and service metrics to recommend and implement improvements. The position is onsite in San Diego, California, with flexibility based on business needs, and is scheduled Monday through Friday, 7 a.m. to 4 p.m. This role does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

Bachelor’s degree in business administration, finance, communications, project management, or a related field.
At least 4 years of progressively responsible experience in business operations, project or program coordination, financial administration, data analysis, communications, or a comparable management-support function.
Ability to independently manage concurrent projects, set priorities, meet deadlines, and deliver high-quality work in a fast-paced, matrixed environment.
Experience with budget monitoring, expense reconciliation, variance analysis, procurement or contract workflows, and management reporting.
Strong analytical and problem-solving skills, including interpreting data, identifying trends and risks, and presenting practical recommendations to leadership.
Excellent written, verbal, and interpersonal communication skills, including experience preparing executive-ready reports, presentations, meeting materials, and stakeholder communications.
Sound judgment, discretion, attention to detail, and commitment to maintaining confidential information and accurate records.
Advanced proficiency in Microsoft 365, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
Authorization to work in the United States without visa sponsorship.

Nice To Haves

Experience with Microsoft Copilot.

Responsibilities

Administer campus financial records, budget data, and management reporting accurately, promptly, and in compliance with requirements.
Monitor operating budgets, compare actuals with forecasts, investigate variances, and provide recommendations to campus leadership.
Reconcile expenses against monthly and quarterly financial reports and coordinate discrepancy resolution with Finance and business partners.
Develop dashboards, presentations, and executive-ready reports that communicate financial and operational insights.
Manage contract workflows, purchase requests, HCC submissions, and related documentation in accordance with corporate policies and approvals.
Maintain standard operating procedures, controls, and records to support audit readiness, consistency, and continuous improvement.
Plan and coordinate campus programs, projects, meetings, and events from initiation through closeout, managing timelines, budgets, risks, dependencies, and deliverables.
Coordinate with the Event and Concierge Manager and cross-functional teams on campus calendars, scheduling conflicts, and resource use.
Coordinate vendors, catering, supplies, awards, travel, and other logistics while maintaining service quality, cost control, and policy compliance.
Prepare project plans, status updates, agendas, decision records, meeting minutes, and post-event reports for the Governance Team and campus stakeholders.
Act as a liaison among campus leadership, functional departments, administrators, vendors, and external partners.
Manage shared campus inboxes and site distribution lists, ensuring timely, accurate, and professional responses.
Draft, edit, coordinate, and distribute campus communications for employees, leaders, vendors, and external partners.
Maintain communication calendars, approval workflows, audience lists, and records to support consistent messaging and brand compliance.
Evaluate administrative and operational workflows and implement improvements to quality, speed, controls, and stakeholder experience.
Support and monitor service metrics, project milestones, and key performance indicators; summarize trends and recommend corrective actions.
Use digital tools, automation, and AI-enabled capabilities responsibly to streamline recurring work and improve reporting quality.
Provide subject-matter guidance on assigned campus processes.