Campus Management - Operations Specialist

JLL • San Diego, CA

4d • $90,000 - $110,000 • Onsite

About The Position

The Campus Management - Operations Specialist manages campus financial administration, business analytics, program and project coordination, communications, and operational improvement. The role maintains accurate financial records and reporting, monitors budgets and expenses, manages contract and purchase workflows, and prepares clear business insights for campus leadership. It coordinates campus programs, projects, meetings, and events, working with internal teams and external partners to manage logistics, timelines, budgets, and deliverables. The specialist also supports campus communications and stakeholder engagement, maintains records and controls, monitors performance measures, and improves operational workflows using digital tools and automation.

This is a full-time, onsite position in San Diego, California, with flexibility based on business needs. The stated schedule is Monday through Friday, 7 a.m. to 4 p.m. Expected compensation is $90,000–$110,000 per year. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

• Bachelor’s degree in business administration, finance, communications, project management, or a related field.
• More than 4 years of progressively responsible experience in business operations, project or program coordination, financial administration, data analysis, communications, or a comparable management-support function.
• Ability to independently manage concurrent projects, set priorities, meet deadlines, and deliver high-quality work in a fast-paced, matrixed environment.
• Experience with budget monitoring, expense reconciliation, variance analysis, procurement or contract workflows, and management reporting.
• Strong analytical and problem-solving skills, including interpreting data, identifying trends and risks, and presenting practical recommendations to leadership.
• Excellent written, verbal, and interpersonal communication skills, including experience preparing executive-ready reports, presentations, meeting materials, and stakeholder communications.
• Demonstrated judgment, discretion, attention to detail, and commitment to maintaining confidential information and accurate records.
• Advanced proficiency in Microsoft 365, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Experience with Microsoft Copilot.

Responsibilities

• Administer campus financial records, budget data, and management reporting accurately, promptly, and in compliance with requirements.
• Monitor operating budgets, compare actuals with forecasts, investigate variances, and recommend actions to campus leadership.
• Reconcile expenses with monthly and quarterly reports and coordinate resolution of discrepancies with Finance and business partners.
• Develop dashboards, presentations, and executive-ready reports that explain financial and operational data.
• Manage contract workflows, purchase requests, HCC submissions, and related documentation in accordance with corporate policies and approvals.
• Maintain standard operating procedures, controls, and records to support audit readiness, consistency, and continuous improvement.
• Plan and coordinate campus programs, projects, meetings, and events from initiation through closeout, managing timelines, budgets, risks, dependencies, and deliverables.
• Partner with the Event and Concierge Manager and cross-functional teams to maintain integrated campus calendars, resolve scheduling conflicts, and optimize resources.
• Coordinate vendors, catering, supplies, awards, travel, and other logistics while maintaining service quality, cost control, and policy compliance.
• Prepare project plans, status updates, agendas, decision records, meeting minutes, and post-event reports for the Governance Team and other stakeholders.
• Liaise among campus leadership, functional departments, administrators, vendors, and external partners.
• Manage shared campus inboxes and site distribution lists, ensuring timely, accurate, and professional responses.
• Draft, edit, coordinate, and distribute campus communications for employees, leaders, vendors, and external partners.
• Maintain communication calendars, approval workflows, audience lists, and records to support consistent messaging and brand compliance.
• Assess administrative and operational workflows, identify inefficiencies, and implement practical improvements to quality, speed, controls, and stakeholder experience.
• Support and monitor service metrics, project milestones, and key performance indicators; summarize trends and recommend corrective actions.
• Use digital tools, automation, and AI-enabled capabilities responsibly to streamline recurring work and improve reporting quality.
• Provide subject-matter guidance on assigned campus processes.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive medical, dental, and vision care
• Paid parental leave at 100% of salary
• Paid time off and company holidays
• Early access to earned wages through Daily Pay
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level