Product Management Operations Specialist

Merck•Saint Louis, MO

7d•Hybrid

About The Position

As part of the Diagnostics & Regulated Material Business Franchise, the Product Management Operations Specialist supports an assigned portfolio of Cell Marque products, with global responsibility for product life cycle management and product line support. The role focuses on delivery speed, product availability, cost effectiveness, product introductions and maintenance, quality management, and meeting regulatory requirements. The specialist works with internal teams across the globe, including Product Management, Production, Supply Chain, QC, Regulatory Affairs, Customer Service, Global Procurement, EQ, and R&D. The role provides day-to-day production support, mitigates risks related to critical raw materials, supports processes that improve product quality, and initiates manufacturing strategies with Supply Chain and Operations to ensure cost-effective product availability. As the Supply Chain contact, the specialist collaborates on supply reliability, demand planning, make-to-order versus make-to-stock decisions, and manufacturing-location decisions. This is a site-based position at the company's St. Louis, Missouri facility, requiring weekly onsite presence. A hybrid flexible environment is offered.

Requirements

Bachelor's degree in Chemistry, Biology, or an equivalent degree in Economics.
Excellent process skills and in-depth cross-functional understanding of Product Management, Production, Supply Chain, QC, Regulatory Affairs, Customer Service, Global Procurement, EQ, R&D, and franchises.
Good understanding of system landscapes such as SAP, Accolade, and MDGM, as well as IVD and related product documentation.
Strong customer orientation for both internal and external customers.
Proven ability to integrate and gain buy-in from all functions involved.
Fluency in English.

Nice To Haves

Additional language skills.

Responsibilities

Manage the product life cycle and provide product line support for an assigned portfolio of Cell Marque products, with global responsibility.
Support delivery speed, product availability, and cost effectiveness.
Drive product introductions and maintenance, quality management, and compliance with regulatory requirements.
Liaise with internal functions globally, including Product Management, Production, Supply Chain, QC, Regulatory Affairs, Customer Service, Global Procurement, EQ, and R&D.
Provide day-to-day production support and mitigate risks related to critical raw materials.
Support processes to improve product quality.
Initiate manufacturing strategies with Supply Chain and Operations to ensure cost-effective product availability.
Serve as the Supply Chain contact and collaborate on supply reliability, demand planning, make-to-order versus make-to-stock, and manufacturing-location decisions.