Camping Team Lead
About The Position
Under the supervision of the Group Sales or Department Manager, the Camping Team Lead gives daily direction to associates in a store department. The role supports merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. The Team Lead helps achieve departmental sales, gross margin, inventory shrinkage, and payroll goals while promoting a positive, productive, customer-focused work environment. The role supports staffing, interviewing, associate selection recommendations, training, scheduling, coaching, performance evaluations, and resolution of customer and associate concerns. The Team Lead maintains product expertise, conducts product demonstrations, coordinates special events, and helps ensure accurate pricing, inventory, assortments, displays, signage, and advertised items. They assist customers with buying decisions and promote programs such as CLUB Membership, VOC, and In-Store Pick-up. Other duties may be assigned.
Requirements
- High school diploma or equivalent.
- Two to four years of retail sales experience.
- Ability to calculate figures and amounts such as discounts, commissions, and percentages.
- Ability to read and analyze reports.
- Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
- Ability to conduct meetings and presentations for groups.
- Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory management systems.
- Strong interpersonal skills.
- Ability to establish and maintain effective working relationships with coworkers, associates, customers, and Corporate Staff.
- Ability to stand and/or walk constantly during a shift; occasionally ascend or descend ladders, stairs, or ramps; communicate constantly; and occasionally repeat motions involving the wrists, hands, or fingers.
- Ability to occasionally operate machinery, power tools, motor vehicles, or heavy equipment.
- Ability to move objects up to 20 pounds constantly and occasionally move or lift objects up to 100 pounds or more using a team lift as needed.
- Ability to occasionally work in tight or confined spaces and noisy environments.
- Ability to analyze problems, assess needs, adapt broad guidelines to achieve desired results, and exercise independent judgment within accepted practices.
Nice To Haves
- Supervisory experience in retail sales.
Responsibilities
- Provide daily direction to department associates and prepare task lists.
- Support the Group Sales Manager or Department Manager in achieving departmental sales, gross margin, inventory shrinkage, and payroll goals.
- Execute merchandising directives and maintain plan-o-grams established by the Corporate Office.
- Promote a pleasant, productive shopping experience and provide strong customer service.
- Assist with staffing, interviewing, selection recommendations, associate training, performance appraisal input, and weekly work schedules.
- Coach and motivate associates to promote positive customer relations and a productive, team-oriented work environment.
- Resolve customer and associate concerns with the Group Sales Manager or Department Manager and Human Resources Manager.
- Maintain product expertise through ongoing training and conduct product demonstrations for staff.
- Assist with special events, pricing and UPC integrity, product assortments, inventory accuracy, displays, signage, and advertised items.
- Assist with supervisory responsibilities, including planning and assigning work, directing and evaluating performance, addressing complaints, resolving problems, and maintaining a positive, harassment-free work environment.
- Help customers make buying decisions by identifying and evaluating needs and making product recommendations.
- Promote programs including CLUB Membership, VOC, and In-Store Pick-up.
- Perform other duties as assigned.
Benefits
- Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
- Medical, dental, and vision benefits.
- Health Savings Account.
- Flexible Spending Account.
- Voluntary benefits.
- 401(k) retirement savings.
- Paid holidays.
- Paid vacation.
- Paid sick time.
- Bass Pro Cares Fund.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
