CAM Analyst I

M&T Bank•Getzville, NY

1d•$23 - $38

About The Position

The CAM Analyst I participates in projects within one or more functional areas of Default Servicing, internally known as Customer Asset Management (CAM). The analyst serves as a contact for a defined area of CAM and may represent business practices and interests in projects involving internal and external stakeholders. The role supports CAM decisions through routine analysis and judgment-based work, as well as non-routine data review, research, and reconciliation. The analyst develops departmental reports and spreadsheets; drafts or edits procedures; supports user certifications, compliance testing, and departmental audits; and participates in planning, testing, and implementing projects, systems, products, and regulatory changes. The position also assists with system support by coordinating with internal business partners, external vendors, and Technology. The analyst is expected to follow company risk and regulatory standards, identify issues requiring escalation, maintain internal control standards, and promote a workplace environment that supports belonging and reflects the M&T Bank brand.

Requirements

Associate degree and at least 2 years of related experience, or, in lieu of a degree, a combined minimum of 4 years of higher education and/or work experience, including at least 2 years of related experience.
Proven analytical skills.
Strong organizational skills.
Proficiency with personal computers and pertinent word processing and spreadsheet software.
Proven verbal and written communication skills.

Nice To Haves

Experience in collections and/or default servicing.
Prior experience in functional areas supported.

Responsibilities

Serve as a contact in a defined area of CAM and represent business practices and interests in projects with internal and external stakeholders.
Interact with business partners across Business Banking, Commercial, Consumer, Mortgage, and Retail platforms to leverage technology, system enhancements, and projects while representing the needs of default servicing.
Develop and produce routine departmental reports and spreadsheets, including project or product strategy analyses, historical reporting, workflow analyses, and financial analyses.
Conduct routine analysis and judgment-based work over a single or closely related discipline to support CAM decisions.
Conduct non-routine data review, research, and/or reconciliation for assigned areas of CAM.
Draft and/or edit procedures for one or more CAM functional areas to keep them current.
Support user certifications and compliance testing for CAM, and obtain documentation required for departmental audits.
Participate in planning, testing, and implementing projects, systems, products, and regulatory changes affecting assigned CAM teams.
Assist with departmental system support by coordinating with internal business partners, external vendors, and Technology to address issues.
Adhere to company risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite, and identify risk-related issues requiring escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points and applicable issues raised by external regulators.
Complete other related duties as assigned.