2nd Shift Calibration Technician 12:00pm - 8:30pm

Eppendorf•Enfield, CT
•$21 - $23

About The Position

The Calibration Technician performs precise calibration, repair, and maintenance on customer pipettes to ensure they meet defined performance and quality standards. The role requires careful, accurate documentation of work and results in required systems, with service records completed promptly and in sufficient detail to support invoicing and Quality Management System requirements. The technician monitors service orders for status, parts, and documentation needs to maintain smooth, traceable workflows. They provide customers and stakeholders with clear updates about service status, findings, and next steps, and support continuous quality and process improvement by identifying recurring issues, anomalies, and improvement ideas.

Requirements

  • High school diploma or GED equivalent.
  • At least 1–2 years of relevant technical or customer experience, such as sales, service, or lab support, or equivalent military training plus 1–2 years of relevant experience.
  • Strong attention to detail and a careful working style.
  • Technical aptitude and willingness to learn, including comfort working with small precision instruments and following defined procedures.
  • Basic familiarity with business or service systems, or the ability to learn them quickly.
  • Good communication skills for providing clear, professional updates to customers and internal stakeholders.
  • Reliability-focused approach, with responsibility for work, adherence to quality and safety guidelines, and commitment to keeping commitments.

Nice To Haves

  • Associate degree (A.A.) or equivalent from a two-year college or technical school.

Responsibilities

  • Calibrate, repair, and maintain customer pipettes to defined performance and quality standards.
  • Document services performed and results accurately in the required systems.
  • Record service activities in a timely and sufficiently detailed manner to meet invoicing and Quality Management System requirements.
  • Monitor and address service-order needs, including status updates, parts, and documentation.
  • Provide customers and stakeholders with updates on service status, findings, and next steps.
  • Flag recurring issues, anomalies, and ideas for process improvement.

Benefits

  • Hourly wage of $21–$23.
  • Bonus eligibility.
  • Competitive total rewards package, including health, financial, and education benefits.
  • Opportunities to develop technical skills in calibration, repair, and quality documentation and grow within the service organization.
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