Laboratory Supervisor - Monday-Friday 12:00pm-8:30pm

Eurofins•Des Moines, IA

About The Position

The Laboratory Supervisor is accountable to the Business Unit Manager or their designate for completing assigned duties and responsibilities. The role has authority to take appropriate action to carry out those responsibilities and identify departures from the quality system or testing and calibration procedures, consistent with company guidelines and sound technical and business judgment. The supervisor acts as backup to the Laboratory/Quality Manager when they are absent. The position supports the daily operation of the microbiology department by scheduling, supervising, instructing, monitoring, and assisting with laboratory analyses. It performs microbiological testing and sample analysis, reviews and interprets data, oversees equipment and quality practices, and helps ensure regulatory and company requirements are met. The supervisor also leads staff hiring, training, and performance reviews, investigates non-conformances, and helps maintain client satisfaction and laboratory readiness. The schedule is Monday through Friday, 12:00 p.m. to 8:30 p.m. The role requires willingness to work overtime.

Requirements

High school diploma and 5–7 years of laboratory experience.
Ability to organize and lead laboratory personnel in alignment with corporate goals and objectives.
Ability to schedule workflow to optimize laboratory productivity and client satisfaction in a cost-effective manner.
Attention to detail and ability to complete work in a timely manner.
Ability to work independently and as part of a team.
Punctuality and willingness to work overtime.
Leadership ability.
Proficiency in eLIMS (Laboratory Information Management System).

Nice To Haves

Bachelor’s degree and 2–3 years of laboratory experience.
Experience in laboratory procedures, data analysis, computer operations, mathematics, and technical/business writing.
Two to three years of supervisory experience in a related field.

Responsibilities

Demonstrate and promote the company vision, maintain regular attendance and punctuality, and promote the company image through sound and ethical business practices.
Assist the Business Unit Manager with daily microbiology department operations, including scheduling, supervising, instructing, monitoring, and assisting with manual and instrumental analyses.
Perform timely and accurate sample analysis, including preparation, data review and reduction, and interpretation and opinions, to meet customer commitments.
Execute a work stoppage when a quality issue requires laboratory operations to stop, and work with the direct supervisor or director to resume work after the issue is investigated.
Apply quality measures that meet or exceed applicable government regulations and company requirements.
Understand and follow relevant quality system documents, including the Quality Manual, SOPs, and test methods.
Perform microbiological testing on client samples using appropriate instruments and techniques as workload requires.
Troubleshoot laboratory equipment and instruments, perform minor repairs, and coordinate major repairs with repair personnel and the local quality representative.
Establish and implement procedures to ensure equipment is cleaned, calibrated or standardized, suitable for testing, and maintained in good working order; maintain operating instructions, manuals, and required logbooks.
Ensure applicable regulatory procedures for sample testing are followed.
Maintain neat and accurate records of work performed and quality control results.
Assist laboratory staff in ensuring analytical work meets quality system requirements.
Review and evaluate test data for technical accuracy and compliance with SOPs and test methods; perform basic statistical evaluations of data quality and reported values.
Investigate non-conformances, determine causes, implement corrective actions, and follow up to confirm the issue is resolved.
Review and validate technical data to ensure it is ready to report.
Review applications, conduct interviews, and make hiring decisions for positions reporting to this role.
Train assigned technical staff and document training on test methods, SOPs, regulations, and applicable laboratory policies and procedures.
Conduct annual performance reviews for direct reports and submit written reviews to the Business Unit Manager for approval.
Remain current on technical, industry, and business advancements and trends as suggested by the Business Unit Manager.
Respond to clients, staff, and coworkers and help ensure client needs are met and clients are kept informed.
Follow company health, safety, and environmental regulations and conduct activities safely and efficiently.
Perform other duties as assigned.