Cage & Club Cashier

Kansas Crossing Casino LC•Pittsburg, KS

22d

About The Position

The Cage and Club Cashier provides gracious, kind, and warm service to guests while handling cage, club, and financial transactions. The role safeguards company assets, maintains accountability for assigned funds, balances transactions and paperwork, secures cash inventory, and prepares reconciliation reports. It also supports Club membership enrollment and promotion, issues authorized free slot play and food coupons, and watches for fraud or counterfeit currency and vouchers. The cashier must comply with internal control policies and procedures, state and local regulations, the Bank Secrecy Act, Title 31 rules and regulations, and the company’s Responsible Gaming Plan. Team Members are also responsible for required training and licensing, preventing minors from gambling or entering restricted gambling areas, understanding applicable policies and problem-gambling programs, investigating and reporting exceptions or potential violations, and reporting known wrongdoing.

Requirements

Must be at least 21 years old.
High school diploma or GED.
Ability to communicate effectively with Team Members, guests, and outside contacts.
Ability to work effectively in an intense, fast-paced environment requiring a high degree of concentration.
Friendly demeanor and ability to communicate well with the public.
Positive and enthusiastic approach to assignments.
Meet attendance and punctuality expectations, which are essential functions of the position.
Clean, well-groomed, professional appearance.
Must demonstrate an optimistic outlook, attention to quality details, strong communication, and ability to deliver fun.

Nice To Haves

Banking experience.
Guest service experience.
A proven track record of leading, inspiring, and succeeding in service excellence.

Responsibilities

Safeguard company assets and follow cage and club policies and procedures.
Maintain accountability for all funds entrusted to them during an assigned shift.
Help co-workers with essential functions and contribute to teamwork.
Balance money transactions and paperwork.
Follow attendance, appearance, regulatory, departmental, and company policies, including confidentiality requirements for player information.
Handle guest financial and club transactions.
Watch for fraud and forged or counterfeit currency and vouchers.
Balance funds under their responsibility and prepare reconciliation reports.
Keep cash inventory secured at all times.
Issue free slot play up to the authorized limit and provide food coupons to guests.
Enter new Club memberships and related data, and promote Club membership.
Provide professional, courteous, responsive, gracious, kind, and warm service that reflects positively on the company and its values.
Attend casino-required training sessions and obtain required licenses.
Perform duties in compliance with local laws and regulations.
Take steps to ensure minors do not gamble or loiter in gambling areas, consume alcoholic beverages, or purchase tobacco.
Maintain knowledge of applicable ordinances, regulations, laws, policies, procedures, and the property’s problem-gambling programs.
Consult appropriate individuals and maintain an effective system of written policies, procedures, and internal controls for gaming-regulation compliance.
Investigate exceptions, fraud, and potential violations, take appropriate steps, and report them to appropriate management.
Report known acts of wrongdoing by any staff member.
Perform other duties as assigned.