Cage - Cage Cashier
About The Position
The Cage Cashier assists guests with transactions and balances various bank drawers within the Cage Department, maintaining accuracy throughout each phase of the balancing process. The position works under immediate supervision and relies on limited experience, instructions, established guidelines, and good judgment. Duties must be performed in accordance with strict policies and regulations. The Cage Cashier supports Valley View Casino & Hotel’s Standards of Excellence, provides courteous and personalized guest service, helps resolve complaints, and contributes to a smooth and efficient cage operation. The role requires consistent attendance, professional and ethical conduct, and compliance with departmental performance standards, company policies, and procedures. Management may assign other duties as needed.
Requirements
- High school diploma or GED equivalent.
- One year of cash handling experience.
- Ability to speak and understand English.
- Ability to write routine reports and correspondence.
- Ability to read, analyze, and interpret English-language safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals.
- Ability to apply common-sense understanding to written, oral, or diagrammatic instructions and follow established guidelines, policies, and procedures.
- Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions relevant to primary duties.
- Ability to work with mathematical concepts and apply fractions, percentages, ratios, and proportions to practical situations.
- Good judgment when providing information to guests and ability to maintain positive guest relations.
- Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
- Must successfully pass applicable auditions or skill testing and a drug screening test.
- Must be flexible to work any and all shifts.
Nice To Haves
- Previous experience in a casino or gaming environment.
Responsibilities
- Receive cash and tickets from guests and provide appropriate change.
- Follow the Company's established cash control policies and procedures.
- Maintain accuracy while balancing bank drawers.
- Maintain a clean and organized work area.
- Participate as a team member in producing a smoothly and efficiently run cage operation.
- Maintain knowledge of company facilities and on-property special events to advise guests and team members when possible.
- Provide courteous, personalized guest service, resolve guest complaints, and work to ensure guest satisfaction.
- Conduct responsibilities professionally and ethically.
- Maintain a consistent, regular attendance record.
- Adhere to departmental performance standards, company policies, and procedures.
- Perform other duties as assigned by management.
Benefits
- The company describes its benefits as focused on team members and their families, but does not specify individual benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
