Cage Cashier

Kickapoo Lucky Eagle Casino•Eagle Pass, TX
•Onsite

About The Position

The Cage Cashier processes transactions for internal and external guests accurately and courteously while safeguarding company assets and following casino and Cage policies and procedures. The role supports guest service, handles cash and other financial transactions, maintains secure and accurate records, and complies with applicable laws, gaming regulations, and anti-money-laundering requirements. The position works on the casino floor and in a normal office setting. It involves frequent public contact, walking and standing in a smoke-filled environment, variable noise and lighting, and may require travel, extended hours, and irregular shifts. The role may involve working under stressful conditions and responding to difficult situations.

Requirements

  • High school diploma or GED.
  • At least three months of cashier experience.
  • Strong written and oral communication skills in English.
  • Ability to work independently with minimal supervision and maintain effective relationships with leadership, managers, and staff.
  • Ability to work under pressure in a fast-paced, stressful environment, meet multiple deadlines, and multitask.
  • Strong critical-thinking, analytical, guest-service, and organizational skills, with a positive attitude.
  • Ability to perform arithmetic using addition, subtraction, multiplication, and division.
  • Ability to define problems, collect data, establish facts, and draw conclusions.
  • Ability to understand complex instructions and material.
  • Ability to establish and maintain professional relationships with people from varied social and cultural backgrounds and with coworkers at all levels.
  • Ability to work effectively with others and demonstrate teamwork.
  • Ability to maintain confidentiality and follow established casino guest-service programs.
  • Ability to stand, sit, walk, push, pull, and bend for extended periods; reach with hands and arms; and concentrate for prolonged periods.
  • Required vision abilities include close, distance, and peripheral vision and depth perception.
  • Ability to communicate effectively in person or using telecommunications equipment.
  • Hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone, and calculator.
  • Ability to frequently lift and/or move up to 50 pounds.
  • Ability to obtain and retain a KTTT Gaming Commission License, including successful completion of the required background check, and keep all required documents current and valid.
  • Authorization to work in the United States.
  • At least 18 years of age.
  • Reliable transportation to and from work.
  • Compliance with the KLEC handbook, internal policies and procedures, and gaming regulations.

Nice To Haves

  • Gaming industry experience.
  • Cash-handling experience with large volumes of cash.
  • Spanish or other language skills.

Responsibilities

  • Comply with applicable Tribal, Federal, and other laws, gaming regulations, and Kickapoo Lucky Eagle policies and procedures.
  • Provide high standards of guest service by listening and responding to guest and team member concerns and questions.
  • Process guest transactions, including check cashing, debit and credit card cash advances, foreign currency exchange, chip redemption and exchanges, voucher transactions, jackpot and promotional winnings payouts, and preparation of W-2G and 1042-S tax forms.
  • Process casino transactions, including card-game fills and credits, issuing and receiving banks, and disbursement and receipt of funds in accordance with policy.
  • Receive and record tips and participate in the tip reporting program.
  • Count window funds, process transactions accurately, and maintain minimal variances.
  • Organize supplies, clean counters and floors, and keep work areas clean.
  • Promote KLECH core values and MAD skills.
  • Protect confidential information entrusted to the position.
  • Complete required training as assigned.
  • Monitor compliance with Federal currency transaction reporting and Title 31 requirements, IRS Currency Transaction Reports, and property anti-money-laundering policies.
  • Maintain accurate MTL, MIL, CTR, and SAR records as needed.
  • Perform other duties as assigned.
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