Cage Cashier

Odawa Casino Resort•Petoskey, MI

10d

About The Position

The Cage Cashier distributes money to gaming customers by redeeming coins and gaming vouchers, cashing checks, and providing cash advances on credit and debit cards. The role provides fast, courteous service to each customer and supports Odawa Casino Resort’s mission to create excitement and memories through exceptional service and a welcoming atmosphere. The Cage Cashier opens, maintains, safeguards, and closes a bank during an assigned shift; makes change; and exchanges customer chips and gaming vouchers for cash according to cage policy. The position requires adherence to applicable Tribal, federal, state, and local laws, Tribal Minimum Internal Control Standards (MICS), and cage policies and procedures. The cashier must maintain confidentiality, complete required training, attend meetings as needed, and work at other properties when needed. Other duties within the scope of the position may be assigned.

Requirements

High school diploma or equivalent.
Ability to stand for extended periods of time.
Fluent in reading, writing, and speaking English.
Basic math skills.
Flexibility with shifts and days off, and ability to work overtime, weekends, holidays, and special events as needed.
Ability to obtain a gaming license under regulations established by the LTBB Gaming Regulatory Commission and to serve in the position under other applicable law.
May be required to pass a skills assessment to determine whether minimum qualifications can be met.
Exposure to loud, continual noise and a smoke-filled environment is required.

Responsibilities

Greet guests and Team Members in a friendly, open manner and provide fast, courteous customer service.
Conduct oneself positively and professionally, serving as a role model for Team Members.
Maintain knowledge of current and upcoming Odawa Casino Resort promotions and events.
Open, maintain, safeguard, and close a bank during an assigned shift.
Make change for customers in accordance with Casino Cage Policy.
Exchange customer chips and gaming vouchers for cash in accordance with cage policy.
Cash checks and provide cash advances on credit and debit cards in accordance with cage policy.
Adhere to applicable Tribal, federal, state, and local laws and Tribal Minimum Internal Control Standards (MICS).
Adhere to cage policies and procedures.
Attend required meetings and satisfactorily complete required training.
Maintain the highest level of confidentiality.
Work at other properties as needed.
Perform other duties as assigned within the scope of the position.
Uphold Odawa Casino Resort’s mission and values in all aspects of the position.