Cage Cashier Dual Rate

Caesars Entertainment•Danville, VA

About The Position

Reporting to the Cashier Cage Manager, the Cage Cashier Dual Rate serves as a dynamic and energetic leader who fosters teamwork, employee morale, motivation, and open communication. The role directs the cashiering area to safeguard company assets and ensure compliance with regulatory and internal control standards. It manages the day-to-day operations of the cage and team members, communicates performance expectations to cage cashiers and bankers, and assists the Cashier Manager with daily duties, assuming full responsibility in the manager’s absence. The role may work specialty banks or the front line as needed and assists with scheduling casino cashiering and banking teams. The Cage Cashier Dual Rate investigates equipment or facility failures, investigates and resolves guest complaints, and monitors cashiering activities across front-line, specialty-bank, main-bank, and redemption areas. The position maintains strict confidentiality regarding financial information, operating systems, company policies, marketing plans, and team-member information. It ensures training and compliance with regulatory and safety standards, follows internal controls and SOPs for transactions and activities, and produces and delivers reports on time. The role also participates in interviewing, selecting, training, and disciplining team members, and performs other duties as assigned.

Requirements

Strong organizational, managerial, and communication skills.
Demonstrated leadership and decision-making abilities.
Ability to work independently.
Ability to work varied shifts, weekends, and holidays.
Must be 21 years of age or older.
Must be able to obtain a Key Gaming License.
Ability to lift and carry up to 40 lbs.
Ability to push, pull, reach, bend, twist, stoop, and kneel.
Ability to sit, stand, or walk for extended periods.
Ability to respond to visual and aural cues.
Manual dexterity to operate a computer and office equipment.

Nice To Haves

General business knowledge with a broad understanding of casino cage, slot, and table games rules, regulations, and procedures.

Responsibilities

Direct the cashiering area to safeguard company assets and ensure compliance with regulatory and internal control standards.
Manage the day-to-day operations of the cage and team members.
Communicate performance expectations to cage cashiers and bankers.
Assist the Cashier Manager with daily duties and assume full responsibility in their absence.
Work specialty banks or the front line as needed.
Assist with scheduling for casino cashiering and banking teams.
Investigate equipment or facility failures.
Investigate and resolve guest complaints.
Monitor cashiering activities across front-line, specialty-bank, main-bank, and redemption areas.
Maintain strict confidentiality regarding financial information, operating systems, company policies, marketing plans, and team-member information.
Ensure training and compliance with regulatory and safety standards.
Ensure compliance with internal controls and SOPs in all transactions and activities.
Produce and deliver reports in a timely manner.
Participate in interviewing, selecting, training, and disciplining team members.
Perform other duties as assigned.