80-302 Cage Cashier
About The Position
The Cage Cashier executes guest and internal financial transactions accurately and efficiently while complying with gaming regulations, internal controls, and security protocols. The role provides exceptional guest service, manages and reconciles cash balances, and safeguards financial assets. The Cage Cashier collaborates with other departments to support smooth casino operations and a positive guest experience. The position also involves operating and maintaining cash-handling equipment, staying current on policies and promotions, and participating in ongoing training. This is an entry-level position with no prior experience required. Candidates must be at least 18 years old to obtain a UMUGC Non-Support License and must pass UMUGC and CG background investigations; financial crimes and other felonies are disqualifying. A high school diploma or equivalent is required. An associate's degree, relevant certifications, and prior customer service, cash handling, data entry, or financial transaction experience are preferred but not required.
Requirements
- Must be at least 18 years old to obtain a UMUGC Non-Support License.
- Must pass UMUGC and CG background investigations; financial crimes or other felonies are disqualifying.
- High school diploma or equivalent required.
- Proficiency in cash handling and transaction accuracy.
- Basic computer and calculator skills.
- Strong organizational and record-keeping abilities.
- Effective communication and customer service skills.
- Ability to follow security and compliance procedures.
- No prior experience required; this is an entry-level position.
Nice To Haves
- Associate's degree in a relevant field.
- Relevant industry certifications, such as cash handling or financial transaction management.
- Previous experience in customer service, cash handling, data entry, or financial transactions.
Responsibilities
- Conduct accurate guest and internal monetary transactions in compliance with internal controls and gaming regulations.
- Provide prompt, courteous guest service, address inquiries, and resolve concerns.
- Maintain balanced cash drawers by verifying funds, reconciling discrepancies, and documenting transactions properly.
- Follow gaming regulations, internal controls, and security protocols to safeguard financial assets and sensitive information.
- Coordinate with other departments to support smooth financial transactions and casino operations.
- Operate and maintain cash-handling equipment, reporting malfunctions to prevent service interruptions.
- Maintain a professional appearance, stay informed about policies and promotions, and participate in ongoing training.
- Maintain knowledge of relevant game rules, procedures, and promotions, and assist guests with game information.
- Report irregularities or violations promptly to appropriate authorities.
- Handle cash, chip exchanges, ticket payouts, and records accurately; monitor games and equipment to identify issues.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
