Cage Cashier PT
About The Position
Under general direction from the Cage Supervisor, the Cage Cashier safeguards casino assets by carrying out monetary transactions for guests accurately, professionally, and courteously in accordance with established policies, procedures, and gaming regulations. The position handles cash, chips, bank inventories, documentation, and related cage transactions while providing guest service and maintaining confidentiality. The listed duties are illustrative and not all-inclusive. Work is generally performed indoors in a casino setting, with frequent public contact and possible exposure to secondhand smoke, moderate to high noise levels, dirt, dust, and unpleasant odors. The position may involve prolonged sitting or walking and extended work hours, including swing shifts, evenings, holidays, and weekends. Nights, weekends, and holidays are required. The role reports to the Cage Supervisor, has no direct reports, and has access to all Cage areas. Signatory authority covers Cage forms applicable to processing or documenting transactions.
Requirements
- High school diploma or GED, unless waived by Human Resources Management.
- One year of cashiering experience, preferably in a casino or banking environment.
- Meet all stated knowledge, skills, and abilities.
- Excellent interpersonal communication, guest service, attention-to-detail, and problem-solving skills.
- Successfully pass a pre-employment drug/alcohol screen and background investigation, and obtain and maintain a gaming license.
- Knowledge of basic accounting, mathematics, and record-keeping practices and procedures.
- Knowledge of business English, spelling, grammar, punctuation, and basic arithmetic.
- Knowledge of casino software programs and equipment related to Cage operations.
- Ability to communicate effectively verbally and in writing.
- Ability to complete and pass Title 31 training and assessment.
- Ability to operate a calculator, adding machine, and cash advance machines.
- Ability to interact and maintain good working relationships with people from varied social and cultural backgrounds.
- Ability to maintain confidentiality and establish professional relationships with coworkers at all levels.
- Ability to work independently and meet strict timelines.
- Ability to make sound decisions and exercise independent judgment.
- Ability to stand for prolonged periods, walk and sit, use hands for dexterity, and stoop, bend, kneel, or crouch.
- Frequently lift and/or move up to 30 pounds.
- Have normal auditory and visual acuity and verbal communication skills; required vision abilities include close vision, color vision, and the ability to adjust focus.
- Able to work nights, weekends, and holidays.
Responsibilities
- Record cash received in the Cage and maintain accurate inventory and balances of monies and chips.
- Execute accurate, prompt, and courteous monetary transactions for casino patrons in accordance with policies, procedures, and regulations.
- Operate the front Cage window, including cashing patron checks, purchasing and redeeming chips, and redeeming coupons and complimentary items for cash under specified guidelines.
- Maintain accuracy of chip bank inventory, pit fills and credits, and transfers of funds in the jackpot window.
- Ensure required documentation and signatures are obtained for transactions.
- Maintain accurate counts of frontline, jackpot, and chip banks.
- Attend and participate in regularly scheduled staff meetings.
- Perform drop and count procedures in accordance with gaming and company regulations and departmental policies and procedures.
- Issue and drop employee banks.
- Control, safeguard, reconcile, verify, and report assigned Cage inventory and assets.
- Follow governmental regulations and Casino-wide and Cage policies, procedures, and processes.
- Sell tickets, gift certificates, and other items as required.
- Maintain the safety and cleanliness of assigned areas and alert management to hazards in the Cage and Casino.
- Provide prompt and courteous service to internal and external guests in accordance with guest service standards.
- Provide guests with information about Casino locations, events, promotions, activities, and offerings.
- Maintain confidentiality of privileged information.
- Contribute to team efforts and accomplish related results as required.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
