About The Position

The Cage Cashier safeguards company assets while following company policies, departmental procedures, and applicable gaming regulations. The role delivers exceptional customer service and maintains accuracy in financial transactions. Cage Cashiers perform a range of cage functions, including processing cash and chip transactions, handling customer credit and deposits, and supporting casino operations. The position requires obtaining a Nevada Gaming License and a Sheriff’s card, and meeting specified physical and sensory demands.

Requirements

  • Must be at least 21 years of age.
  • Must be able to obtain a Nevada Gaming License.
  • Must be able to obtain a Sheriff’s card.
  • Must ensure excellent guest service.
  • Must have manual dexterity and coordination to operate office equipment, including 10-key adding machines, PC computers, fax machines, and photocopy machines.
  • Must be able to read, write, speak, and understand English.
  • Must be able to stand for long, extended periods.
  • Must be able to lift up to 35 pounds.
  • Must be able to push and pull heavy carts on the casino floor.
  • Must be able to bend, reach, kneel, twist, and grip items while working in the assigned area.
  • Must be able to respond to visual and aural cues.
  • Must be able to work in moderate to loud noise conditions.

Responsibilities

  • Provide courteous and efficient customer service according to established standards.
  • Accurately process customer transactions, including exchanging chips and cash equivalents for cash.
  • Perform cage functions precisely, including establishing and verifying customer credit lines, communicating credit information to appropriate personnel, and executing pit fills and credits.
  • Collaborate with team members within the department and across other departments to support smooth operations.
  • Maintain compliance with internal controls and regulatory requirements.
  • Perform cage cashier functions including marker issuance and redemption; front money deposits and withdrawals; customer incentives; Title 31 R/S ticket redemptions; answering telephones; traveler’s checks; Total Rewards cards; wire transfers; casino credit applications; self-redemption units; chip redemptions; check cashing; credit card cash advances; coupon and Fast Cash redemptions; bank accountabilities; foreign currency; and foreign chips.
  • Meet attendance guidelines and follow departmental and company guidelines.
  • Protect company assets and support cross-departmental needs as required.
  • Present oneself as an example of excellence to the department.
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