Dual Rate Supervisor Full Time (LINQ LV)

Caesars Entertainment • Las Vegas, NV

2d

About The Position

The Dual Rate Supervisor supervises the operations of several table games on an assigned shift, emphasizing guest service, security of Caesars Entertainment assets, and positive employee motivation and coaching. Games may include Blackjack, Roulette, Craps/Dice, Baccarat, and/or Pai Gow.

Requirements

• Effective professional communication in English, both verbally and in writing.
• Neat and professional appearance.
• Minimum age of 21.
• Ability to perform basic math functions.
• Flexibility to work various shifts.
• Knowledge of casino rules, regulations, and procedures pertinent to PIT operations.
• Required cards/licenses: Alcohol NV and Gaming License, NV.
• Ability to respond calmly in a demanding environment and manage multiple tasks under time constraints.
• Good manual dexterity for quick and accurate handling of chips, cards, and money.
• Excellent vision, including peripheral vision, to protect the games.
• Ability to tolerate secondhand smoke, high noise levels, bright lights, and dust.
• Ability to bend, reach, kneel, twist, and grip items.
• Ability to walk and remain on foot for extended periods.
• Ability to manage heavy business volume and sensitive staff and guest situations in a timely manner.

Nice To Haves

• A minimum of 2 years of pit operation experience is preferred.
• Prior professional cleaning experience is preferred.

Responsibilities

• Operate several table games on an assigned shift.
• Maintain working knowledge of table games, house rules, counting methods, and procedures, and ensure coin and check racks are filled at all times.
• Settle guest disputes in the Table Games area, referring exceptionally difficult disputes to the Casino Manager, Table Games or Director of Table Games.
• Support guest development by interacting with guests, modeling interactive skills with guests and fellow employees, and making company decisions.
• Remain alert to unusual or questionable activity by Table Games employees or gaming guests and report situations to the assigned superior.
• Observe problems or differences between Table Games employees and gaming guests and provide assistance when necessary.
• Recommend departmental personnel actions, including hiring, promotion, demotion, and termination, and recommend wage and salary changes within established limits.
• Counsel, guide, coach, and instruct assigned personnel in the proper performance of their duties.
• Prepare and coordinate periodic performance reviews for assigned personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed