Security Corporal - Full Time (Flamingo LV)

Caesars Entertainment•Las Vegas, NV
•Onsite

About The Position

Security Corporals ordinarily supervise assigned shifts and may receive additional duties from the Director. The role manages personnel and resources, ensures departmental policies and procedures are followed, supervises and trains Security staff, and performs Security Officer duties as needed. The position responds to alarms and emergencies, oversees reports and correspondence, coordinates staffing and assignments, handles guest and employee concerns, and ensures security-related monetary transactions comply with State Gaming Regulations. The job is at the Flamingo, a Las Vegas resort with more than 3,500 rooms and suites, a 77,000-square-foot casino, and a 15-acre tropical retreat.

Requirements

  • High school graduate or equivalent.
  • Must be at least 21 years old.
  • One to two years of Guest Safety experience or related casino experience required.
  • Ability to manage several tasks at once.
  • Good oral and written communication skills and working knowledge of basic computer programs.
  • Ability to obtain and possess a Nevada Gaming Card, Alcohol Awareness Card (AES), First Aid and CPR certifications, and a current, valid Nevada Driver’s License.
  • Must be able to work any day of the week and any shift.
  • Must present a well-groomed appearance.
  • Must complete eight hours of ASP (baton) training.
  • Ability to prepare effective written reports.
  • Ability to work cooperatively with coworkers as part of a team and foster teamwork and urgency in accomplishing tasks.
  • Ability to respond calmly in crisis and stressful situations and make rational decisions when handling guest and employee issues.
  • Ability to work independently.
  • Ability to physically restrain individuals when a condition of arrest exists.
  • Ability to stand and work indoors and outdoors in temperatures exceeding 115 degrees or as low as 10 degrees.
  • Ability to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and maneuver quickly on level surfaces and stairs.
  • Ability to lift and carry up to 60 pounds and push or pull up to 150 pounds.
  • Ability to see and remember specific details of incidents and persons, provide court testimony when necessary, and write detailed reports.
  • Ability to read, write, speak, and understand English.
  • Ability to tolerate secondhand smoke, high noise levels, bright lights, and dust.
  • Must pass the Western Division Security Academy’s physical and written testing within the first 90 days of employment. Training areas include Controlled Force, Defensive Tactics, Legal Issues, Handcuffing, Tactical Communications, Use of Force, Report Writing, Searching Subjects, Emergency Response, Ethics, and Expandable Baton.
  • Must recertify through the Western Division Security Academy between years two and three and pass required physical, mental, and environmental demands.

Nice To Haves

  • Minimum of three years of supervisory experience preferred.
  • Two years of police, military police, or casino security experience preferred.
  • Prior experience in a position with direct guest contact preferred.

Responsibilities

  • Manage personnel and resources efficiently and ensure that all policies and procedures are followed.
  • Ensure reports and correspondence are completed properly and on time.
  • Answer telephones using proper etiquette and dispatch calls to appropriate departments.
  • Control responding forces and handle emergencies using appropriate methods and safety procedures.
  • Set standards, train subordinates, and evaluate them consistently and tactfully.
  • Perform Security Officer duties as needed.
  • Determine daily personnel requirements to accommodate property peak hours.
  • Supervise all Security staff assigned to the shift.
  • Hold roll call and make assignments at the beginning of the shift.
  • Evaluate subordinates' alertness, appearance, and job performance; check reports for accuracy and completeness.
  • Report identified unsafe conditions to the Director.
  • Brief the Director on matters requiring attention, incidents, and pertinent information from the previous shift.
  • Supervise and conduct on-the-job training for new Officers assigned to the shift.
  • Respond to fire alarms and other emergencies on the property.
  • Render assistance to executives and supervisors.
  • Schedule personnel for special events, vacations, and necessary replacements.
  • Verify and approve trespass warnings and detentions.
  • Investigate Security complaints from guests, department heads, and others; discipline subordinates when necessary.
  • Ensure the chain of command is followed for personnel grievances or problems.
  • Ensure Security personnel handle monetary transactions in accordance with State Gaming Regulations.
  • Perform other duties and tasks delegated by the Director of Security.
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