Cage Cashier (Overnight)
About The Position
Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount. Responsible for the accurate exchange of chips, currency, and coins. Complies with Currency Transaction Reporting Procedures and Guidelines. Complies with Suspicious Activity Reporting Procedures and Guidelines. Responsible for accurately redeeming chips, tickets, and tokens for currency and coins. May perform the functions of the Main Bank Cashier as needed. Responsible for accurately disburse payment of jackpot payouts. Counts and verifies all cash turn-ins to replenish the cash drawer. Responsible for safeguarding chips, currency, coins, tickets, tokens, forms, and records relating to cashiering functions. Complies with all Company and Department Policies and Procedures. Complies with State Regulations and Company Internal Controls. Provide our guests with fast, fun, friendly, joyful, focused service. Communicate (both written and verbal) with and promote positive team members and guest relations. Maintain professionalism at all times when working with other team members and/or guests. Performs all other duties as assigned.
Requirements
- Previous money-handling experience.
- Basic operating knowledge of computer programs.
- Ability to lift forty (40) lbs. without difficulty.
- Ability to successfully complete and maintain the background check and licensing process, required by the Delaware Gaming Enforcement.
- Ability to wear and appear comfortable in the assigned uniform provided by Delaware Park.
- Ability to walk and/or stand for at least a full eight (8)-hour shift.
- Ability to bend, reach, pull, push, kneel, squat, and grasp as needed.
- Ability to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
- Ability to perform duties at various station assignments that are busy with limited space, have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control.
- Ability to work in a fast-paced environment.
- Effectively communicate with guests, co-workers, and management.
- Ability to handle all types of guest-related situations.
- Ability to relay all guest compliments and complaints to Cage Operations Management.
Responsibilities
- Accurate exchange of chips, currency, and coins.
- Compliance with Currency Transaction Reporting Procedures and Guidelines.
- Compliance with Suspicious Activity Reporting Procedures and Guidelines.
- Accurate redemption of chips, tickets, and tokens for currency and coins.
- Performing functions of the Main Bank Cashier as needed.
- Accurate disbursement of jackpot payouts.
- Counting and verifying all cash turn-ins to replenish the cash drawer.
- Safeguarding chips, currency, coins, tickets, tokens, forms, and records.
- Compliance with all Company and Department Policies and Procedures.
- Compliance with State Regulations and Company Internal Controls.
- Providing fast, fun, friendly, joyful, focused service to guests.
- Communicating effectively (written and verbal) with team members and guests.
- Maintaining professionalism at all times.
- Performing all other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
