Cage Cashier - PT

Red Hawk Casino•Placerville, CA

2d•Onsite

About The Position

The Cage Cashier is responsible for balancing assigned banks, ensuring the protection of casino assets, and providing courteous and timely service to guests. This role involves cashing various forms of payment, processing transactions, and maintaining accurate records in compliance with regulations. The Cage Cashier also plays a role in guest service, assisting with credit-related issues, and encouraging participation in the Rewards Club.

Requirements

High school diploma or GED required.
Cash handling experience preferred.
Must be familiar with, and able to operate, computers and printers.
Ability to stand for the duration of the shift.
Ability to lift 50lb coin bags.
Must be at least 21 years of age.

Nice To Haves

Some college courses in banking, finance or related area preferred.

Responsibilities

Balances assigned bank accurately and is held accountable for any variances.
Ensures Red Hawk Casino cash and non-cash asset protection.
Cashes chips, tickets, and gaming tokens into money for guests.
Cashes personal, business, and travelers checks for currency.
Prepares and processes tax documents and withholding.
Pays out large jackpots.
Complies with Title 31 requirements by tracking and logging cash transactions in excess of $3,000.
Redeems foreign currency, computing accurate exchange rates.
Processes marker issuance and buy-back transactions.
Counts and balances chips.
Prepares chip fills for Table Games.
Assists guests with enrolling in check cashing and Red Hawk line of credit.
Processes cash advances and gift card redemption.
Verifies and reconciles guests' marker and deposit balances.
Answers the phone and assists guests with credit-related problems.
Assists various departments in counting gratuities.
Prepares and distributes cash to casino outlets and Team Member banks.
Verifies all money drops and deposits money into appropriate accounts.
Reconciles accounts.
Processes markers, returned checks, and guest deposits.
Maintains various records of Main Bank activities.
Pulls and counts mutilated money, preparing it to be returned to the bank.
Processes bus buy-ins and promotional chips, verifies and redeems table bets.
Pays out promotional drawings.
Prepares cash fills for kiosks and cash recyclers.
Performs all even exchanges between slot department and the cage.
Balances monies received and disbursed.
Verifies all cash, monetary instruments, and IDs, capturing any suspicious or fraudulent items.
Conducts operation of basic slot machinery, cash dispensing machine, redemption machine, bill counter, coin counter, and calculator.
Maintains current knowledge of local jurisdiction gaming laws and attendant regulations, as well as internal controls, policies, and procedures.
Brings team member concerns, problems, and unusual guest activities to the attention of the shift supervisor or manager.
Trains new Team Members in all Cage areas while monitoring and reporting on trainees' progress.
Facilitates the flow of information throughout the property by attending departmental meetings.
Maintains guest service levels to established standards.
Maintains a working knowledge of casino’s current and upcoming special events.
Resolves minor guest conflicts related to rewards.
Assists guests with rewards questions.
Redeems gifts for various weekly gift giveaways.
Encourages guests to sign up for Rewards Club.
Performs all other duties as assigned.