Cafe Specialist (full-time/part-time)
About The Position
The Café Specialist delivers a high-quality guest experience through food and beverage preparation and service while maintaining a clean, safe, and compliant café environment. The role supports showroom operations by upholding visual merchandising standards and helping keep the space organized, inviting, and sales-ready. In partnership with the sales team, the Café Specialist engages guests using the Living Spaces Guest Engagement Model and contributes to sales performance. Success is measured by targeted Sales Per Hour (SPH), company KPIs, and guest satisfaction results. The position may support the Kids' Spaces Playroom and broader store needs, including furniture assembly and product preparation. Team members must be at least 21 years old to serve alcohol. The position has no supervisory responsibilities.
Requirements
- Must be at least 21 years old to serve alcohol.
- High school diploma or GED required.
- Experience with Microsoft Office programs.
- CPR/first aid certification.
Nice To Haves
- Previous experience in childcare, education, or a related field.
Responsibilities
- Greet guests, take food and beverage orders, describe menu items, and suggest products.
- Prepare and serve food and beverages, including basic food preparation and alcohol, coffee, and non-alcoholic drinks made to guest specifications.
- Maintain proper food storage, rotation, and handling to prevent spoilage and waste and comply with food health and safety guidelines.
- Clean and sanitize food preparation tools, equipment, counters, microwaves, and other food-handling surfaces before and after use.
- Maintain cleanliness in service, seating, and food preparation areas, promptly addressing spills and leaks.
- Operate POS systems, cash registers, and credit card machines to process transactions accurately.
- Stock food, merchandise, and supplies; order products; and manage inventory levels.
- Promote a positive, guest-focused environment aligned with brand standards and service expectations.
- Use company systems, tools, and established processes to support daily café and store operations.
- Execute visual merchandising standards, including applicable style guide directives and labeling in café areas.
- Assist with furniture assembly and product preparation according to company guidelines when supporting broader store needs.
- Meet SPH and KPI targets, analyze results, and partner with leadership to improve performance and guest satisfaction.
- Support the Kids' Spaces Playroom.
Benefits
- Medical insurance (full-time only)
- Dental insurance (full-time only)
- Vision insurance (full-time only)
- 401(k) with Company match (full-time and part-time)
- Vacation (full-time only or as otherwise required by applicable law)
- Paid sick leave (full-time and part-time)
- Flex or Health Spending Account (eligible full-time only)
- Employee Assistance Program (full-time and part-time)
- Holiday pay (full-time only)
- Life insurance (full-time only)
- Team bonus for eligible Retail, Guest Services, and Distribution Center Team Members based on meeting specific goals and KPIs
- Overtime pay for eligible non-exempt Team Members
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
