Cafe Specialist (full-time)

Living Spaces Furniture•Thornton, CO

4d•$17 - $22

About The Position

The Café Specialist delivers a high-quality guest experience by preparing and serving food and beverages while maintaining a clean, safe, and compliant café environment. The role also supports showroom operations by upholding visual merchandising standards and maintaining an organized, inviting, sales-ready space. Working in partnership with the sales team, the Café Specialist engages with guests using the Living Spaces Guest Engagement Model and contributes to overall sales performance. Success is measured by targeted Sales Per Hour (SPH), company KPIs, and guest satisfaction results. The position requires greeting guests, taking and fulfilling food and beverage orders, maintaining safe food handling and sanitation practices, processing transactions, and managing café stock and inventory. The Café Specialist may also support broader store needs through visual merchandising, furniture assembly, and product preparation. The role has no supervisory responsibilities.

Requirements

High school diploma or GED equivalent.
One to two years of experience in a fast-paced, high-traffic, guest-facing, interactive retail environment or a related customer service field; an equivalent combination of education and experience will be considered.
Proficient experience with Microsoft Office programs.
Food Handler Permit and Alcohol Beverage Certification as designated by state and local agencies.

Responsibilities

Greet guests, take food and beverage orders, describe menu items, and suggest products.
Prepare and serve food and beverages, including basic food preparation and serving alcohol, coffee, and non-alcoholic drinks to guest specifications.
Maintain proper food storage, rotation, and handling to prevent spoilage and waste and comply with food health and safety guidelines.
Clean and sanitize food preparation tools, equipment, and surfaces, including counters and microwaves, before and after use.
Maintain cleanliness in service, seating, and food preparation areas, and promptly address spills and leaks.
Operate POS systems, cash registers, and credit card machines to process transactions accurately.
Stock food, merchandise, and supplies; order products; and manage inventory levels for café operations.
Promote a positive, guest-focused environment aligned with brand standards and service expectations.
Use company systems, tools, and established processes to support daily café and store operations.
Execute visual merchandising standards, including applicable style guide directives and labeling in café areas.
Assist with furniture assembly and product preparation according to company guidelines when supporting broader store needs.
Meet SPH and KPI targets, analyze results, and partner with leadership to improve performance and guest satisfaction.

Benefits

Medical insurance for eligible full-time team members.
Dental insurance for eligible full-time team members.
Vision insurance for eligible full-time team members.
401(k) with company match for full-time and part-time team members.
Vacation for full-time team members or as otherwise required by applicable law.
Paid sick leave for full-time and part-time team members.
Flexible or Health Spending Account for eligible full-time team members.
Employee Assistance Program for full-time and part-time team members.
Holiday pay for full-time team members.
Life insurance for full-time team members.
Team bonus for eligible Retail, Guest Services, and Distribution Center team members based on meeting specific goals and KPIs.
Overtime pay for eligible, non-exempt team members.