Cafe Specialist (full-time/part-time)

Living Spaces•Draper, UT

About The Position

The Café Specialist delivers a high-quality guest experience by preparing and serving food and beverages while maintaining a clean, safe, and compliant café environment. The role supports showroom operations by maintaining visual merchandising standards and an organized, inviting, sales-ready space. Working in partnership with the sales team, the Café Specialist engages guests using the Living Spaces Guest Engagement Model and contributes to sales performance. Success is measured by Sales Per Hour (SPH), company KPIs, and guest satisfaction results. The position also supports daily café and store operations using company systems, tools, and processes. When needed, the Café Specialist may assist with furniture assembly and product preparation in accordance with company guidelines. This position has no supervisory responsibilities.

Requirements

High school diploma or GED equivalent.
1–2 years of experience in a fast-paced, high-traffic, guest-facing, interactive retail environment or related customer service field; an equivalent combination of education and experience will be considered.
Proficient experience with Microsoft Office programs.
Food Handler Permit and Alcohol Beverage Certification as designated by state and local agencies.

Responsibilities

Greet guests, take food and beverage orders, describe menu items, and suggest products.
Prepare and serve food and beverages, including basic food preparation and serving alcohol, coffee, and non-alcoholic drinks to guest specifications.
Maintain proper food storage, rotation, and handling to prevent spoilage and waste and comply with food health and safety guidelines.
Clean and sanitize food preparation tools, equipment, and surfaces, including counters and microwaves, before and after use.
Maintain cleanliness in service, seating, and food preparation areas, promptly addressing spills and leaks.
Operate POS systems, cash registers, and credit card machines to process transactions accurately.
Stock food, merchandise, and supplies; order products; and manage inventory levels.
Promote a positive, guest-focused environment aligned with brand standards and service expectations.
Use company systems, tools, and established processes to support daily café and store operations.
Execute visual merchandising standards, including style guide directives and labeling where applicable in café areas.
Assist with furniture assembly and product preparation according to company guidelines when supporting broader store needs.
Meet SPH and KPI targets, analyze results, and partner with leadership to improve performance and guest satisfaction.

Benefits

Team bonus for eligible Retail, Guest Services, and Distribution Center Team Members based on meeting specific goals and KPIs.
Medical insurance (full-time only).
Dental insurance (full-time only).
Vision insurance (full-time only).
401(k) with company match (full- and part-time).
Vacation (full-time only or as otherwise required by applicable law).
Paid sick leave (full- and part-time).
Flexible or health spending account (eligible full-time only).
Employee Assistance Program (full- and part-time).
Holiday pay (full-time only).
Life insurance (full-time only).
Overtime pay for eligible, non-exempt team members.
Reimbursement for expenses as required by applicable law and company policy.