Cafe Lead

Walmart•La Habra, CA
•Onsite

About The Position

The Cafe Lead supervises the cafe team and helps deliver the business plan and the club’s overall success. The role supports members, associates, and the company by communicating departmental goals, carrying out company programs, following policies, and maintaining an effective cafe operation. The Cafe Lead maintains knowledge of cafe floor and backroom operations, ensuring quality, inventory, production, sanitation, equipment use, safety, and compliance meet company and regulatory standards. The role manages seasonal production requirements and new products, recipes, processes, and specifications. It also coordinates with associates and third parties, shares knowledge, and trains the team. The role uses digital and handheld tools to plan and drive sales, improve the shopping experience, support associate engagement, and make decisions about production, training, and product quality. The Cafe Lead is accountable for operational results, profitability, staffing, cleanliness and safety, audits and compliance, merchandise presentation, and coordination with other departments and business partners. The Cafe Lead identifies training needs, develops team skills, encourages career growth, and helps source talent. The role is expected to model company values, promote integrity and compliance, build trusting relationships, support a culture of belonging, serve customers and members, and pursue continuous improvement.

Requirements

  • At least 6 months of experience in a fresh production department or at least 6 months of experience supervising a team.
  • Must be 18 years of age or older.
  • Successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

  • Experience supervising a team.
  • Food Handler Certification (Food Safety).

Responsibilities

  • Develop, communicate, and implement processes and practices that meet business needs; monitor results and address opportunities for improvement.
  • Promote compliance with company policies, procedures, ethics, and integrity standards, and assist management with correcting compliance issues.
  • Lead and participate in teams by coordinating assignments, sharing resources and information, and supporting quality and timely work.
  • Supervise the cafe team, communicate departmental goals, execute company programs, and advocate for members, associates, and the company.
  • Maintain cafe operations in accordance with company and regulatory standards for quality, inventory, production, sanitation, equipment use, safety, and compliance.
  • Manage seasonal production and ensure the team understands new products, recipes, processes, and production specifications.
  • Coordinate with associates and third parties, provide resources, share knowledge, and train team members.
  • Use digital and handheld tools to plan and drive sales, improve the shopping experience, support associate engagement, and make decisions about production, training, and product quality.
  • Drive operational results, plan for profitability, maintain a neat, clean, and safe cafe, ensure appropriate staffing and accurate audits and compliance, and display merchandise according to the layout plan.
  • Work with other departments and third-party partners, such as maintenance personnel, suppliers, and equipment vendors, to support operational continuity.
  • Identify training needs, develop team skills, encourage career growth, and source talent internally and externally.
  • Build strong relationships, communicate positively, mentor others, and recognize team members’ contributions.
  • Serve customers and members, make decisions using reliable information, and support continuous improvement and adoption of new technologies and skills.

Benefits

  • Performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including PTO and/or PPTO, and leave benefits such as parental leave, family care leave, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Company-paid education benefits through Live Better U, including tuition, books, and fees for eligible programs.
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