(USA) Cafe Lead

Walmart•Palm Desert, CA

4d•$23 - $31•Onsite

About The Position

The Cafe Lead supervises the team within the cafe, managing team members’ needs to deliver the business plan and contribute to the overall success of the club. The role communicates department goals, executes company programs, follows policies, and advocates for members, associates, and the company. The position maintains in-depth knowledge of cafe floor and backroom operations and ensures the cafe meets company and regulatory standards for quality, inventory, production, sanitation, equipment use, safety, and compliance. It manages seasonal production by learning new products, recipes, processes, and specifications, and works with associates and third parties to provide resources, share knowledge, and train the team. The Cafe Lead uses digital and handheld tools to plan and drive sales, improve the shopping experience, support associate engagement, and make timely decisions about production, training, and product quality. The role is accountable for operational results, profitability, staffing, cleanliness and safety, audit and compliance standards, merchandise presentation, and coordination with other departments and business partners. The position also teaches and trains team members, identifies training needs, develops skills, encourages career growth, and helps source talent. It is expected to model the company’s values, build an inclusive and supportive workplace, communicate effectively, mentor others, act with integrity, serve customers and members, and pursue continuous improvement. The position is based at the Sam’s Club location at 34220 Monterey Ave, Palm Desert, California. The posted hourly wage range is $23.00 to $31.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. The actual rate will meet or exceed the applicable local minimum wage.

Requirements

At least 6 months of experience in a fresh production department or 6 months of experience supervising a team.
Must be 18 years of age or older.
Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

Experience supervising a team.
Food Handler Certification (Food Safety).

Responsibilities

Develop, communicate, and implement processes and practices to meet business needs; analyze information, monitor results, and identify improvement opportunities.
Promote compliance with company policies, procedures, ethics, and integrity standards; guide associates and help management address compliance issues.
Lead and participate in teams by coordinating work, sharing resources and information, supporting quality and timelines, and helping others adapt to change.
Supervise the cafe team, manage team members’ needs, communicate department goals, execute company programs, and advocate for members, associates, and the company.
Ensure cafe floor and backroom operations meet company and regulatory standards for quality, inventory, production, sanitation, equipment use, safety, and compliance.
Manage seasonal production, including learning new products, recipes, processes, and production specifications.
Coordinate with associates and third parties to ensure the team has necessary resources; share knowledge and train team members.
Use digital and handheld tools to plan and drive sales, improve the shopping experience, support associate engagement, and make decisions about production, training, and product quality.
Drive business results and operational excellence, plan for profitability, maintain a neat, clean, and safe cafe, and ensure appropriate staffing and accurate audit and compliance standards.
Produce and display merchandise according to the merchandise layout plan and coordinate with other departments and third-party business partners to maintain operational continuity.
Identify training needs, teach and train the team, develop necessary skills, encourage career growth, and source talent internally and externally.
Model company values, foster belonging, build trusting relationships, communicate positively, mentor others, recognize contributions, act with integrity, serve customers and members, and support continuous improvement and change.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may also be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid education through Live Better U, including programs from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
Performance-based bonus awards.
Other benefits, subject to eligibility and plan terms.