(USA) Cafe Lead

Walmart•Palm Desert, CA

1d•Onsite

About The Position

The Cafe Lead supervises the cafe team and manages team members’ needs to deliver the business plan and contribute to the club’s success. The role communicates department goals, executes company programs and policies, and advocates for members, associates, and the company. The Cafe Lead maintains in-depth knowledge of cafe floor and backroom operations, ensuring the area meets company and regulatory standards for quality, inventory, production, sanitation, equipment use, safety, and compliance. The role manages seasonal production requirements, including new products, recipes, processes, and specifications, and collaborates with associates and third parties to provide resources and training. The role uses digital and handheld tools to plan and drive sales, improve the shopping experience, support associate engagement, and make timely decisions about production, training, and product quality. It drives operational results through planning for profitability, maintaining a clean and safe work area, ensuring appropriate staffing and accurate audit and compliance standards, displaying merchandise according to the layout plan, and coordinating with other departments and third-party partners. The Cafe Lead teaches and trains team members, identifies training needs, develops skills, encourages career growth, and sources talent. The role is expected to model company values, foster belonging and strong team relationships, act with integrity, serve customers and members, and support continuous improvement and adaptation to change.

Requirements

At least 6 months of experience in a fresh production department or 6 months of experience supervising a team.
Must be at least 18 years of age.
Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

Experience supervising a team.
Food Handler Certification (Food Safety).

Responsibilities

Develop, communicate, and implement processes and practices to meet business needs in collaboration with managers, coworkers, customers, and business partners.
Analyze information from multiple sources, monitor progress and results, and identify and address opportunities for improvement.
Promote and support compliance with company policies, procedures, and ethics standards; guide others on applying them and assist management with ethical or compliance issues.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work, and supporting quality and timelines.
Supervise the cafe team, manage team members’ needs, communicate department goals, execute company programs and policies, and advocate for members, associates, and the company.
Ensure cafe operations meet company and regulatory standards for quality, inventory, production, sanitation, equipment use, safety, and compliance.
Manage seasonal production, including new products, recipes, processes, and production specifications.
Coordinate with associates and third parties to ensure the team has resources and training to perform effectively.
Use digital and handheld tools to plan and drive sales, improve the shopping experience, support associate engagement, and make decisions about production, training, and product quality.
Drive operational results by planning for profitability, maintaining a neat, clean, and safe cafe, ensuring appropriate staffing, and maintaining accurate audit and compliance standards.
Produce and display merchandise according to the merchandise layout plan.
Coordinate with other departments and third-party partners, such as maintenance personnel, suppliers, and equipment vendors, to maintain operational continuity.
Identify training needs, teach and train the team, develop skills, encourage career growth, and source talent internally and externally.
Build and maintain trusting team relationships, communicate effectively, mentor and develop others, and recognize contributions.
Model integrity, ethics, compliance, accountability, humility, honesty, fairness, and transparency.
Deliver results while putting customers and members first; make informed decisions that consider team and stakeholder impacts.
Pursue continuous improvement, learn new skills and technologies, and support others through change.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid Live Better U education benefits for eligible full-time and part-time associates, including tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards.
Additional hourly premiums may apply based on schedule, facility, season, or specific work performed.