Cafe Cashier

Mass General Brigham•Jamaica Plain, MA

7h•Onsite

About The Position

The Café Cashier provides customer service in the hospital cafeteria. The role operates the cash register and processes transactions; maintains cash drawers and banks; stocks cafeteria items and supplies; keeps dining and service areas clean and organized; and assists with catering setup and breakdown. The position requires accuracy, attention to detail, a professional and team-oriented attitude, and the ability to work in a fast-paced food service environment while following cash-handling, food safety, sanitation, and HACCP standards. The schedule is every other weekend from 12:30 PM to 7:00 PM, with 6 scheduled weekly hours. The position is onsite at 1153 Centre Street.

Requirements

Prior customer service experience is required, preferably in food service, retail, hospitality, or healthcare.
Excellent customer service and interpersonal skills.
Ability to communicate effectively in English.
Ability to read and understand menu items and product information.
Basic math skills, including counting cash, making change, and performing simple calculations.
Ability to operate a calculator, cash register, and point-of-sale system.
Strong attention to detail and accuracy with cash handling.
Ability to manage multiple priorities in a fast-paced environment.
Sound judgment and problem-solving skills.
Ability to maintain cleanliness, sanitation, and food safety standards.
Commitment to upholding I C.A.R.E. standards and departmental policies.

Nice To Haves

High school diploma or GED preferred; relevant experience may be considered in lieu of formal education.
Previous cashier experience preferred.

Responsibilities

Provide exceptional customer service and promptly address customer questions or concerns.
Operate cash registers and accurately process customer transactions.
Balance cash drawers, prepare deposits, and maintain opening and closing cash banks.
Stock and replenish cafeteria items, including beverages, snacks, paper products, cooler items, and salad bar supplies.
Maintain cleanliness and organization of cafeteria dining areas, serving stations, and tray return locations.
Clean and sanitize cafeteria equipment and work areas in accordance with department standards.
Assist with the preparation, setup, and breakdown of catering orders and equipment.
Monitor inventory levels and notify supervisors of shortages, discrepancies, or operational concerns.
Adhere to cash-handling, food safety, sanitation, and HACCP standards.
Support department initiatives focused on customer service and retail satisfaction.
Attend department meetings, training sessions, and required in-service programs.
Maintain a positive, professional, and team-oriented attitude.