Cafe Cashier

Mass General Brigham•Boston, MA

2d•$19 - $26•Onsite

About The Position

The Café Cashier provides customer service within the hospital cafeteria. The role operates the cash register and processes customer transactions; maintains the cleanliness and appearance of dining and service areas; restocks merchandise and supplies; and supports catering operations. The position requires a friendly, dependable, team-oriented approach and the ability to work effectively in a fast-paced food service environment. The schedule is every other weekend from 12:30 PM to 7:00 PM, for 6 scheduled hours per week. The role is onsite at 1153 Centre Street and is classified as a regular employee position. The stated pay range is $19.00–$25.56 per hour.

Requirements

Prior customer service experience is required, preferably in a food service, retail, hospitality, or healthcare setting.
Excellent customer service and interpersonal skills.
Ability to communicate effectively in English.
Ability to read and understand menu items and product information.
Basic math skills, including counting cash, making change, and performing simple calculations.
Ability to operate a calculator, cash register, and point-of-sale system.
Strong attention to detail and accuracy with cash handling.
Ability to manage multiple priorities in a fast-paced environment.
Sound judgment and problem-solving skills.
Ability to maintain cleanliness, sanitation, and food safety standards.
Commitment to upholding all I C.A.R.E. standards and departmental policies.

Nice To Haves

High school diploma or GED preferred; relevant experience may be considered in lieu of formal education.
Previous cashier experience preferred.

Responsibilities

Provide exceptional customer service and promptly address customer questions or concerns.
Operate cash registers and accurately process customer transactions.
Balance cash drawers, prepare deposits, and maintain opening and closing cash banks.
Stock and replenish cafeteria items, including beverages, snacks, paper products, cooler items, and salad bar supplies.
Maintain cleanliness and organization of cafeteria dining areas, serving stations, and tray return locations.
Clean and sanitize cafeteria equipment and work areas in accordance with department standards.
Assist with the preparation, setup, and breakdown of catering orders and equipment.
Monitor inventory levels and notify supervisors of shortages, discrepancies, or operational concerns.
Adhere to cash-handling, food safety, sanitation, and HACCP standards.
Support department initiatives focused on customer service and retail satisfaction.
Attend department meetings, training sessions, and required in-service programs.
Maintain a positive, professional, and team-oriented attitude.