Cafe Attendant

Masonicare Corp•Wallingford, CT

About The Position

The Cafe Attendant serves customers at Masonicare at Ashlar Village, completing pre-meal, service, and post-meal duties according to training standards and sanitation procedures. The role requires courteous, efficient customer service, proper food-safety practices, and attendance at mandatory education programs. The position is 20 hours per week, with day and evening shifts and every-other-weekend work.

Requirements

  • Good customer service skills.
  • Ability to follow training standards and supervisor directions.
  • Ability to follow proper cash-handling and credit-card procedures.
  • Ability to follow safe food-handling, hand-washing, and sanitation procedures.
  • Attend all mandatory education programs, in-services, obligations, and meetings.
  • Maintain a clean, professional uniform; uniform laundering and maintenance are the employee's responsibility.

Responsibilities

  • Report to work on time in a clean, professional uniform and follow posted schedules and procedures for requesting time off or calling out.
  • Follow proper time-clock procedures to ensure accurate recording of hours worked.
  • Complete pre-meal side work and setup assignments thoroughly and within the allotted time, as checked by a supervisor.
  • Check assigned tables for accuracy, cleanliness, and appearance.
  • Participate in menu meetings before each service to learn menu items and service instructions.
  • Assist patrons promptly and efficiently, identify and address customer needs, and treat customers and coworkers courteously and respectfully.
  • Handle customer issues professionally and use available options to satisfy customers.
  • Clear tables promptly, efficiently, and unobtrusively according to training standards.
  • Follow cash-handling and credit-card procedures as directed by a supervisor.
  • Complete post-meal side-work assignments thoroughly and within the allotted time, as checked by a supervisor.
  • Attend and complete mandatory in-services, obligations, and meetings.
  • Follow safe food-handling and hand-washing procedures and sanitize trays, work areas, and equipment.
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