Café 1967 - Café Supervisor

Northland Properties•Winnipeg, MB

1d•Onsite

About The Position

The Café Supervisor & Lead Barista will oversee the daily operations of Café 1967, located in the lobby of the Sandman Signature Winnipeg Airport Hotel & Suites. Open each morning to serve hotel guests, the café requires team members who are personable, professional, and committed to delivering exceptional customer service. The successful candidate will project a positive image of the café, respond effectively to guest needs and special requests, and act as a brand ambassador by consistently providing a high-quality, memorable experience for all guests.

Requirements

Minimum of 1–2 years of experience as a barista, with at least 1 year in a supervisory or leadership capacity preferred
Strong knowledge of coffee brewing methods and café operations
Exceptional interpersonal and customer service skills
Demonstrated ability to work independently and take initiative
Organized and detail-oriented, with the ability to manage time and priorities effectively
Availability to work early morning shifts, plus weekends, and holidays as needed
Valid Food Handler’s Certification (or willingness to obtain)

Nice To Haves

Manual dexterity required
Ability to lift up to 50 pounds
Regular physical activity including walking, standing, sitting and lifting

Responsibilities

Oversee all aspects of daily café operations, including opening and closing procedures, food and beverage preparation, and maintaining a clean, welcoming environment.
Craft a range of high-quality specialty coffee drinks and light food offerings with consistency and efficiency.
Maintain accurate inventory levels, place regular supply orders, and ensure proper stock rotation and waste reduction.
Manage scheduling and daily coordination for yourself and one additional team member, always ensuring coverage and high service standards.
Provide courteous, professional service to all guests, creating positive and efficient customer experience aligned with the hotel’s brand.
Operate the point-of-sale system, manage cash and credit transactions, and complete end-of-day reconciliation.
Ensure compliance with all health and safety regulations, maintaining sanitation standards and food handling procedures.
Communicate regularly with hotel leadership to ensure alignment with guest service expectations and operational goals.

Benefits

Competitive employee compensation package
Diverse employee schedules
Internal corporate career advancement
Rewards & Recognition
Discounted Hotel Stays for Team Members and Family & Friends rates
25% discount at our restaurants for up to 6 people
Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
Ongoing Employee events, incentives & recognition
Growth Opportunities- Career Advancement starts from Within
Dedicated Training Program
Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
Refer a friend or family and earn money!
Group Life Insurance, Extended Health, Dental, Vision Care!
Complimentary Stays
RRSP Matching
Milestone Rewards
Tuition Credit Program