Cafe/ Hospitality Manager
About The Position
Nutrition Management Services Company is seeking a hospitality-focused Café & Retail Manager to oversee daily café and retail operations at Cranes Mill Retirement Community, a high-end continuing care retirement community in West Caldwell, New Jersey. Reporting directly to the General Manager, this hands-on, visible leader will create a welcoming, polished dining experience while supporting dining room service, the Pub dining area, catering, and special functions. The role includes leading staff, serving residents with warmth and professionalism, maintaining appealing retail merchandising, and supporting safe, efficient operations and responsible cost control. The position is full-time, with a stated salary range of $52,500 to $59,500 per year and negligible travel.
Requirements
- Previous supervisory or management experience in café, retail food service, restaurants, hotels, senior living, or a similar hospitality setting.
- Strong commitment to personalized service and a warm, respectful approach to working with residents.
- Demonstrated ability to train staff, manage competing priorities, and lead by example.
- Strong communication, organizational, and problem-solving skills.
- Familiarity with merchandising, inventory management, and point-of-sale systems.
- Willingness to work a flexible schedule, including weekends, holidays, and special events as needed.
- Two-year degree (education level listed in job details).
Responsibilities
- Manage day-to-day café and retail operations, ensuring consistent food quality, attractive presentation, cleanliness, and attentive service.
- Build relationships with residents, learn their preferences, respond to requests, and resolve concerns professionally and with care.
- Oversee merchandising, product displays, signage, and seasonal offerings to maintain an appealing retail environment and encourage sales.
- Train, coach, and supervise staff in hospitality, service standards, product knowledge, food safety, and point-of-sale procedures.
- Coordinate staff schedules and daily assignments to ensure appropriate coverage and efficient service.
- Support dining room and Pub management through floor supervision, staff coordination, and direct resident service.
- Assist with planning, setup, service, and breakdown for catering, resident celebrations, and special functions.
- Coordinate with culinary and management teams on menus, product availability, promotions, and service improvements.
- Monitor inventory, ordering, receiving, cash handling, and waste to support responsible cost control.
- Maintain compliance with food safety requirements, sanitation practices, and company standards.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
