Butler - Steady Extra (Caesars LV)

Caesars Entertainment•Las Vegas, NV

About The Position

The Butler is a key member of a team of professionals delivering personalized service that exceeds guest expectations and distinguishes the hotel, spa, and resort. The role provides detailed, seamless, and highly professional service, attending to guests from arrival through departure without imposing and responding to their needs and requests. The Butler maintains impeccable standards and ensures suites, rooms, and public areas on assigned floors are presented to the highest available standard. The role calls for strong attention to detail, anticipation of guest needs, a charismatic personality, knowledge of food and beverage service, and an understanding of high-end customers and international etiquette. Flexibility and willingness to do what is necessary to provide the desired level of service are essential.

Requirements

  • Must be 21 years of age or older.
  • Must be fluent in Mandarin, Cantonese, Japanese, Arabic, or Spanish.
  • Must possess an Alcohol Awareness Card (TAM).
  • Must possess a Food Handler’s Safety Training Card (Health Card).
  • Must have a strong charismatic personality.
  • Must have a strong understanding of food, wine, champagne, and associated service standards.
  • Must understand high-end customers and international etiquette.
  • Must have previous fine dining experience.
  • Must be flexible and willing to do whatever is necessary to provide the desired level of service.

Responsibilities

  • Provide highly personal, detailed, seamless, and professional service to guests.
  • Care for guests from arrival through departure without imposing, responding to their needs and requests.
  • Pay close attention to detail and anticipate guest needs and demands.
  • Maintain impeccable presentation standards for suites, rooms, and public areas on assigned floors.
  • Provide service informed by an understanding of food, wine, champagne, and associated standards.
  • Adapt as needed to provide the desired level of service.
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