Busser (FT, PT, On Call)

Crystal Mountain•Thompsonville, MI

About The Position

As part of the Food and Beverage team, the Busser assists servers in providing fast and courteous food and beverage service to guests by clearing and setting tables and performing miscellaneous tasks. The position is anticipated to start in late April or early May. The Busser supports efficient restaurant operations by preparing and maintaining the dining room and service stations, responding to guest requests, and assisting servers and hosts as needed. Evenings, weekends, and holidays are a regular part of the schedule.

Requirements

  • High school diploma or equivalent required.
  • Clear and concise verbal communication skills.
  • Maintains office, employee, and company confidentiality at all times.
  • Dependable and meets goals.
  • Exemplifies professional conduct and adherence to company Core Values.
  • Regularly stand and walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
  • Occasionally taste or smell.
  • Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
  • Required vision abilities include close, distance, color, peripheral, and depth perception, and ability to adjust focus.
  • Evenings, weekends, and holidays are a regular part of the schedule.
  • Must have an excellent attendance and conduct record for consideration.

Nice To Haves

  • Non-smoking candidates preferred.

Responsibilities

  • Obtain a service area assignment at the beginning of each shift.
  • Greet guests promptly as they are seated and bring bread, butter, and water to the table.
  • Remove used tableware between courses and provide tableware for the next course.
  • Clear tables after guests and take tableware to the dish room, placing items in appropriate areas for washing.
  • Clean table tops, chairs, booths, and floors between seatings as needed.
  • Reset and arrange tabletops according to restaurant specifications.
  • Respond appropriately to guest requests and communicate requests to the server as needed.
  • Communicate with servers and the hostess to support efficient seating, table utilization, and customer service.
  • Assist servers with food delivery as needed, especially for large parties and during peak periods.
  • Fill in as needed to support smooth and efficient restaurant operations, as directed by the restaurant manager or immediate supervisor.
  • Set up and break down the dining room for each shift.
  • Maintain clean and orderly service stations throughout the shift.
  • Perform required opening and closing side work.
  • Follow safety and sanitation policies.
  • Perform additional responsibilities and other duties as assigned by a manager.
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