Busser - Part Time

The Mint Gaming Hall•Williamsburg, KY

17h•Onsite

About The Position

The Busser supports servers by maintaining table needs, ensuring a positive guest experience, and contributing to the overall cleanliness and efficiency of the dining room. This role involves stocking supplies, assisting with guest greetings and food delivery, and maintaining a clean and organized environment. The Busser is expected to provide excellent service to both internal and external guests, anticipating their needs and remaining professional under all circumstances. The Mint Gaming Hall is an equal opportunity employer.

Requirements

High school diploma or general equivalency diploma (GED) preferred.
Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
Must be able to obtain required work cards, alcohol awareness cards and non-gaming registration as required by the local jurisdiction.
Must be 18 years of age or older.
Must pass all required background checks.

Nice To Haves

Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.

Responsibilities

Supports servers by maintaining the ice water, rolls, side dishes and other items as directed for each table.
Consistently performs table maintenance to ensure a positive guest experience and service flow.
Maintains a clean room in coordination with the Cafe Server and management teams.
Stocks flatware, glassware, and other supplies to support the Servers throughout the shift.
Properly labeling, dating, covering, and refrigerating prepped items in the dining side stations.
Performs opening, closing and side duties, setting up/breaking down the dining room, cleaning glass/countertops, sweeping the floor, etc.
Rotates product to maintain freshness.
Assists the Server in greeting guests and welcomes them upon arrival to the dining room.
Assists with food delivery, and pre-bussing as necessary based on shift assignment.
Demonstrates skills in guest recovery and requests assistance from management staff as needed.
Utilizes all opening and closing checklists effectively and carries out all duties in accordance with room standards.
Maintains regular attendance at scheduled shift and staff meetings.
Consistently uses all bar and restaurant equipment, cleaning, and sanitizing products in accordance with all MSDS sheets and departmental standards.
Provides BIG Service to internal and external guests and ensures their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.