Busser / Runner - STK San Juan

The Condado Collection•San Juan, PR

About The Position

The Busser / Runner at STK San Juan supports the dining room and kitchen teams in delivering attentive, efficient hospitality. The role includes welcoming guests, keeping dining areas clean and orderly, clearing and resetting tables, delivering food and beverages, maintaining supplies, and assisting kitchen staff. The employee also completes closing duties, secures items and storage areas at the end of closing shifts, and prepares a daily purchasing list as directed by the manager. The position requires a hospitality-oriented approach, the ability to work efficiently under pressure and handle difficult situations, and knowledge of food and beverage service. Employees must be able to lift up to 50 pounds, stand and walk for extended periods, work various shifts including weekends and holidays, and communicate fluently in English and Spanish. The Condado Collection describes itself as an equal opportunity employer committed to a diverse workforce and an inclusive, people-first culture.

Requirements

  • Hospitality oriented.
  • Able to handle difficult situations effectively.
  • Able to work quickly and efficiently, especially under pressure.
  • Able to lift up to 50 pounds.
  • Able to stand and walk for extended periods of time.
  • Flexible to work various shifts, including weekends and holidays.
  • Technical food and beverage knowledge and expertise.
  • Fully bilingual in English and Spanish.

Responsibilities

  • Welcome and acknowledge guests, anticipate and address their service needs, and thank them with genuine appreciation.
  • Maintain cleanliness and orderliness in dining areas while supporting wait staff and kitchen staff.
  • Clear and promptly reset tables to support efficient turnover.
  • Deliver food and beverages from the kitchen to dining areas and assist with guest requests.
  • Keep utensils, napkins, condiments, and other necessary supplies stocked and available.
  • Clean dining areas, including wiping tables, chairs, and other surfaces and sweeping and mopping floors.
  • Assist kitchen staff with running food orders, organizing dishware, and maintaining kitchen cleanliness.
  • Anticipate and communicate replenishment needs.
  • Secure items and storage areas at the end of each closing shift and complete closing duties.
  • Prepare a daily purchasing list to maintain healthy inventory levels as directed by the manager.
  • Follow safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to a supervisor, and complete safety training and certifications.
  • Develop and maintain positive working relationships and support the team in reaching common goals.
  • Maintain a clean and professional uniform and personal appearance, and keep proprietary information confidential.
  • Ensure adherence to quality expectations and standards.
  • Perform other reasonable job duties as requested by supervisors.

Benefits

  • 401(k)
  • Employer contribution to 401(k)
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