Busser / Food Runner

Neighbors and Associates•Parsons, KS

81d•Onsite

About The Position

The busser/food runner at Ember & Oak is responsible for ensuring clean tables are ready for guests, hot food delivered both efficiently and accurately, and constant support that lets the rest of the team do their job well. This role calls for speed, precision, and above all, communication.

Requirements

A team player with a strong work ethic and a genuine hospitality mindset.
Comfortable in a physically active role: lifting, carrying loaded trays, and staying on your feet for full shifts.
Clear, calm communicator who can stay composed under pressure.
Detail-oriented — able to read tickets accurately and follow allergen protocols with full accuracy.
Reliable and punctual; able to work evenings, weekends, and holidays as needed.
Must be 21 years or older to mix, pour, dispense, and serve any alcoholic beverage.
Must be 18 years or older to serve alcoholic beverages.

Responsibilities

Clear tables promptly once every guest has finished a course.
Stack and clear plates and glassware quietly and discreetly with limited error.
Reset tables to full standard — wiping down surfaces, resetting flatware, and replacing linen for larger parties — within a 3-minute target.
Proactively check and refill water glasses and restock condiments, bread, and table accompaniments.
Complete opening (table setup, station stocking, water pitchers), closing (wiping down, sweeping, restocking), and other requirements and request for each shift.
Read tickets accurately, including but not limited to table numbers, seat numbers, course timing, modifiers, and allergen flags.
Deliver every dish directly to its correct seat using the seat numbering system with expectancy for little to no errors.
Coordinate with other runners and servers to deliver full tables together while ensuring the accurate temperature gauge for each food plate delivered.
Communicate clearly at the expo window and flag any suspected plate errors before delivering.
Other duties as assigned.