Busser / Food Runner

Hotel Equities Group, LLC • Santa Barbara, CA

3h

About The Position

The Busser supports restaurant operations by maintaining a clean, organized, and welcoming dining environment. The role clears and resets tables, stocks service stations, and assists food servers throughout meal service to support efficient operations and prompt, attentive guest service. The position also helps with cleaning, buffet organization, guest seating and requests, and room-service orders as needed. Duties may evolve based on business needs.

Requirements

• High school diploma or equivalent preferred.
• Previous restaurant, bussing, or hospitality experience preferred.
• Basic knowledge of table settings, serviceware, and restaurant operations.
• Strong customer service and communication skills.
• Ability to understand and respond to guest requests and follow instructions.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Strong attention to detail and commitment to cleanliness and organization.
• Ability to safely lift and carry items weighing up to 50 pounds.
• Ability to push or move loaded carts weighing up to 200 pounds.
• Ability to work flexible hours, including evenings, weekends, and holidays, based on business needs.
• Ability to stand and walk continuously throughout the shift.
• Ability to frequently bend, stoop, crouch, reach, grasp, push, and pull while performing duties.
• Ability to occasionally climb stairs and move throughout hotel or restaurant areas.
• Ability to safely transport dishes, glassware, supplies, and equipment through crowded dining areas.
• Visual and hearing abilities necessary to perform essential job responsibilities.
• Ability to safely use cleaning chemicals and standard restaurant equipment.
• Ability to perform essential functions with or without reasonable accommodation.

Nice To Haves

• Experience with standard restaurant service equipment.
• Experience with beverage dispensers and soda systems.
• Experience with coffee machines and toasters.
• Experience with restaurant cleaning and sanitation equipment.

Responsibilities

• Promptly clear and reset tables, arranging serviceware according to restaurant standards.
• Transport used dishes, glassware, and utensils from dining areas to designated dishwashing stations.
• Assist food servers with food and beverage service.
• Stock and replenish server stations with supplies, serviceware, and condiments.
• Maintain clean, organized, and stocked dining areas throughout service periods.
• Complete side work, including folding napkins, replenishing condiments, and preparing service stations.
• Perform general cleaning using approved products and procedures in accordance with health and sanitation standards.
• Respond promptly to spills and other cleaning needs.
• Assist with maintaining and organizing buffet areas when applicable.
• Support restaurant operations with guest seating, special requests, and other service needs as directed.
• Assist with answering telephones and taking room-service orders when needed.
• Follow company, hotel brand, food safety, and sanitation requirements.
• Maintain a friendly, professional, and courteous demeanor with guests and associates.
• Perform other duties as assigned.

Benefits

• Same-day pay available.
• Employee Assistance Program.
• Career growth opportunities and management training programs.
• Reduced hotel rates throughout the company portfolio.
• Exclusive third-party discounts, including movie tickets and attractions.
• 401(k) with company match.
• Employee discounts.
• Employee referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED