Food Runner/Busser
About The Position
The Food Runner/Busser is a versatile Service Support team member who helps keep Topgolf’s guest experience running smoothly. The role includes preparing non-alcoholic beverages, delivering food and drinks, bussing bays, and keeping the venue clean and polished while engaging with guests and supporting Bay Hosts and the floor team. It requires speed, flexibility, a guest-first mindset, and the ability to work in a fast-paced, high-volume environment. The position requires a flexible schedule, including evenings, weekends, and holidays, as well as availability during peak periods, special events, and high-volume seasons. Team members are expected to follow responsible alcohol service guidelines, support guest safety, and demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Courage, and Caring.
Requirements
- Must be at least 16 years of age, as required by state or local law.
- Ability to obtain required licenses and certifications for the location.
- Ability to remain on feet and in motion for extended periods, including standing, walking, and moving continuously throughout the venue and multi-level bay areas.
- Ability to lift, carry, and move items up to 50 pounds independently.
- Ability to navigate stairs, ramps, and multi-level areas while transporting food, beverages, and bussed items.
- Ability to work frequently in varying temperature and weather environments, including outdoor and partially outdoor areas and air-conditioned indoor spaces.
- Ability to perform repetitive hand and wrist motions, including carrying trays, bussing dishes, preparing beverages, and stocking supplies.
- Ability to communicate clearly and effectively in a high-energy environment with moderate to high background noise.
- Ability to work at a consistent pace in a fast-paced, high-volume environment while maintaining focus, service standards, and cleanliness under pressure.
Nice To Haves
- Experience in a service, hospitality, or food and beverage environment is preferred.
Responsibilities
- Deliver food and beverages to guests promptly and ensure items arrive fresh and appetizing.
- Prepare non-alcoholic beverages according to Topgolf brand recipe standards.
- Greet guests in a friendly and approachable manner.
- Rotate between the beverage station and floor support as needed.
- Clear, clean, and sanitize bays and tables between and during guest visits.
- Bus dishes, utensils, and food service vessels and return them to the appropriate dishwashing area.
- Keep beverage stations, common areas, and service areas clean, organized, sanitized, and stocked to designated par levels.
- Arrange table settings and maintain the venue’s appearance for incoming guests.
- Support Bay Hosts and the broader floor team to keep service running smoothly.
- Observe responsible alcohol service guidelines.
- Help ensure guest safety and promptly report concerns to management.
- Demonstrate Topgolf’s Core Values in interactions.
- Communicate with teammates about delivery timing, bay readiness, and stock levels.
- Report cleanliness issues, guest concerns, and supply shortages to management promptly.
Benefits
- Free play and half-price food.
- Health benefits for qualifying team members.
- Dental insurance for qualifying team members.
- Vision insurance for qualifying team members.
- 401(k) team member match for qualifying team members.
- Free mental well-being platform for qualifying team members.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
