Food Runner/Busser

Topgolf • Providence, RI

2d

About The Position

Topgolf is hiring a Service Support team member to help deliver a smooth, welcoming guest experience in a high-energy sports entertainment venue. The role supports the floor by delivering food and drinks, preparing non-alcoholic beverages, bussing bays, and keeping service and common areas clean, organized, sanitized, and stocked. Team members engage with guests and support Bay Hosts while moving between beverage-station and floor duties as needed.

This role requires speed, flexibility, a guest-first mindset, and a flexible schedule that includes evenings, weekends, and holidays, with availability during peak periods, special events, and high-volume seasons. The work involves sustained movement throughout the shift, including navigating multi-level areas and varying indoor and outdoor conditions.

Requirements

• Must be 16 years of age or older, as required by state or local law.
• Ability to obtain required licenses and certifications for the location.
• Ability to remain on feet and in motion for extended periods, including standing, walking, and moving throughout the venue and multi-level bay areas.
• Ability to lift, carry, and move items up to 50 pounds independently.
• Ability to navigate stairs, ramps, and multi-level areas while transporting food, beverages, and bussed items.
• Ability to work frequently in varying temperature and weather conditions, including outdoor and partially outdoor areas and air-conditioned indoor spaces.
• Ability to perform repetitive hand and wrist motions, including carrying trays, bussing dishes, preparing beverages, and stocking supplies.
• Ability to communicate clearly and effectively in a high-energy venue with moderate to high background noise.
• Ability to work in a fast-paced, high-volume environment while maintaining focus, service standards, and cleanliness under pressure.

Nice To Haves

• Experience in a service, hospitality, or food and beverage environment is preferred.

Responsibilities

• Deliver food and beverages promptly so items arrive fresh and at the proper temperature.
• Prepare non-alcoholic beverages according to Topgolf brand recipe standards.
• Greet guests in a friendly and approachable manner and help them feel welcome.
• Rotate between beverage-station and floor-support duties as needed.
• Clear, clean, and sanitize bays and tables between and during guest visits.
• Bus dishes, utensils, and food-service vessels and return them to the appropriate dishwashing area.
• Keep beverage stations, common areas, and service areas clean, organized, sanitized, and stocked to designated par levels.
• Arrange table settings and maintain the venue’s appearance for incoming guests.
• Support Bay Hosts and the broader floor team to keep service running smoothly.
• Follow responsible alcohol-service guidelines and help protect guests and the community.
• Monitor guest safety while they play and promptly report concerns to management.
• Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Courage, and Caring.

Benefits

• Free play and half-price food.
• Health insurance for qualifying team members.
• Dental insurance for qualifying team members.
• Vision insurance for qualifying team members.
• 401(k) team member match for qualifying team members.
• Free mental well-being platform for qualifying team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed