Busser/Food Runner

Basta•Cranston, RI

18h

About The Position

The Busser/Food Runner supports the dining and service teams to create a clean, organized, and welcoming guest experience. As a busser, the role includes promptly clearing, cleaning, and resetting tables and managing bread and water service. As a food runner, the role connects the back of house with the front of house by finalizing dishes, organizing tickets, and delivering plates efficiently and elegantly. The ideal candidate is organized, attentive to their surroundings, and collaborative.

Requirements

Experience efficiently clearing and resetting tables and transporting dirty dishes to designated areas.
Ability to effectively manage a section of tables.
Ability to safely maneuver chairs, tables, highchairs, and booster seats.
Proficiency with necessary cleaning tools and equipment.
Excellent communication skills for following verbal and written instructions.
Ability to multitask in a fast-paced, busy environment.
Ability to work in tight, noisy, and varying-temperature conditions.
Ability to lift up to 50 pounds and stand and walk throughout the shift while navigating potential hazards.

Responsibilities

Help deliver a superior dining experience by exceeding guest expectations and anticipating their needs.
Greet guests in a friendly manner with a warm, sincere smile.
Handle guest challenges tactfully and patiently, resolving issues to the guest’s satisfaction.
Support the service team with setup, service, and cleanup of food and beverages.
Follow service protocols, including precautions for special dietary needs and allergies.
Comply with health and safety regulations and cleaning and sanitation procedures.
Complete tasks according to the guidelines and standards in the Employee Handbook.
Work cooperatively with team members to foster a collaborative work environment.
Take on additional responsibilities as needed to support the team and efficient operations.
Clear, clean, and reset tables and transport dirty dishes to designated areas.
Manage a section of tables.
Manage bread and water service, organize tickets, finalize dishes, and deliver plates.