Busser/Food Runner

BallenIsles Country Club•Reno, NV
•Onsite

About The Position

The Club at ArrowCreek in Reno, Nevada, is hiring a part-time Busser/Food Runner to support dining operations in a fast-paced hospitality environment. The position helps ensure food is delivered accurately and promptly, dining areas and workstations are clean and stocked, and guests receive attentive service. The role also includes supporting servers, setting and resetting tables, and following food-safety and safe-work practices. Compensation is $14.00 per hour plus tips.

Requirements

  • Less than a high school education, up to one month of related experience or training, or an equivalent combination of education and experience.
  • Obtain any required local and state licenses or certifications.
  • Ability to communicate effectively with managers, guests, and employees verbally and in writing.
  • Ability to perform basic math computations.
  • Ability to work nights and weekends.
  • Ability to perform essential duties satisfactorily and safely.
  • Must be able to meet the position’s physical requirements, including standing, walking, handling objects, reaching, climbing or balancing, and lifting or moving up to 50 pounds occasionally.

Nice To Haves

  • Knowledge of dining room operations.
  • Ability to read and speak English, as may be required to communicate with English-speaking customers or coworkers and use equipment manuals.

Responsibilities

  • Support new partner training by reinforcing successful performance and providing respectful, encouraging coaching.
  • Promote The Club at ArrowCreek’s culture, values, and mission through integrity, honesty, and job knowledge.
  • Build positive relationships with the shift team and address individual motivation, needs, and concerns.
  • Locate tables and bar areas accurately and deliver guests’ correct food orders.
  • Communicate and listen effectively to ensure guests’ requests are met.
  • Practice and demonstrate safe food handling.
  • Keep materials used by servers clean and ready for daily operations.
  • Know the position of each guest’s chair in dining rooms and lounges.
  • Prepare the outside expo line with bread-and-butter plates, roll-ups, plastic flatware, linen napkins, and other items needed for food delivery.
  • Organize plates in the window and match them to tickets before delivering food to tables.
  • Set tables according to The Club at ArrowCreek standards.
  • Check that menu items are prepared exactly as specified on tickets and work with the chef to correct items that do not meet specifications.
  • Fill and refill water glasses, iced tea, and other beverages, and remove unused place settings.
  • Ask guests before clearing dishes in front of them after a course.
  • Clear and reset tables after guests leave, including changing tablecloths, sanitizing chairs, positioning chairs, and replacing silverware, glassware, and napkins.
  • Assist servers as needed.
  • Keep workstations clean and stocked with needed items.
  • Clean workstations, tables, and trash, and perform other cleaning as business needs require.
  • Incorporate safe work practices into job performance.
  • Maintain regular and reliable attendance.
  • Perform other duties as required.

Benefits

  • Medical, dental, and vision coverage, subject to applicable plan terms.
  • 401(k) with employer match for employees age 19 and older, subject to applicable plan terms.
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